This company appears to be the worst estate agents I have ever come across. Unprofessional, rude, one member of staff even had the audacity to have an argument with me on the the driveway of a property after me insisting the house wasn't available for viewing. Find yourself an estate agent who knows how the law works rather than making up the rules as they go along.

Absolutely awful , oddly the phones always play up on friday afternoons, they don't even have the courtesy to reply to emails, refunded ALL of our rent in advance to the landlord even though they'd been told to refund it to us by the landlord, then don't bother to release the deposit as requested. Total attitude of the newport office is can't be bothered. Also no idea about confidentiality as when we went to pay the deposit even though there were other non staff in the office, thought it was perfectly alright to state from across the room how much we were about to pay.

DO NOT GO WITH THIS ESTATE AGENT!!! MARK IS A USLESS PIECE OF SHIT THAT DOESNT NOW HIS HEAD FROM HIS ARSE! ASKED IF PROPERTY HAD CENTRAL HEATING WAS TOLD TO ME AND AN ANONYMOUS FRIEND THERE WAS YET BOOKED DAY OFF AND FOUND THERE WAS NO CENTRAL HEATING!!!!!!!!! WAS HAPPY TO TAKE TENANCY FEES YET NOT ONE PERSON IN THIS SHITHOLE KNOWS HOW TO DO A REFUND!! MONEY GRABBING SCAMMERS!!!