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Dawsons - Swansea Lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Very easy to deal with and fast in responding to and dealing with any issues and queries. Kelly, in particular, has been very helpful. Always friendly and professional.

Reply from agent

Hi Kayleigh Firstly, thank you so much for taking the time to leave this lovely 5-Star review for Kelly. We pride ourselves in our customer service and industry knowledge and do it is great to see that you feel Kelly provides this in a professional, friendly manner. Again thank you so much for your kind words and 5-stars. Kind Regards Jade and the team in Swansea Lettings.

5.00 /5

Dawsons found me a house after I had been looking for a long time, I felt like they were really trying to help me. I put in an offer without even seeing the house because I was desperate! And was very happy with the house and the service all the way through.

Reply from agent

Dear Marion Many thanks for your 5 star review and positive feedback for the team. We know how difficult the experience can be so we aim to deliver nothing but exceptional customer service to all our clients. We are so pleased that you were happy with our service! Please do not hesitate to contact us if we can be of further assistance Best wishes Kerry & the Swansea team

5.00 /5

Excellent service, maintenance, and support, from all staff, for over 15 years, especially Kelly and Lawrence, who are both, approachable, and professional, dealing promptly with any queries, or concerns we have had. Would definitely recommend Dawsons.

Reply from agent

Hello Stephen Thank you so much for taking the time to leave us with such a lovely review for the team in Swansea, We are so pleased that you would recommend us as an agent to others. We will be sure to pass your kind words on to the team and to Kelly and Laurence who will be delighted to have received such a wonderful 5-star review. Thank you once again for taking the time Kind Regards Jade and the team at Swansea Lettings

5.00 /5

Honestly, I think Dawsons's service is very good. Whenever I have an issue with my rented property, they will help me to resolve it ASAP. However (this is a message for Dawsons), I would suggest you to create a Business WhatsApp group, so that the tenants are able to contact you easily because it took a few days for me to receive your replies via email. Thank you!

Reply from agent

Good Afternoon Thank you for your 5* review along with confirming you find our service very good. We are looking into alternative ways to contact us, but at present you can: call, email, use our Facebook messenger service or use our online maintenance service on our website (which is available 24/7). Should we introduce the option of what's app to our services we will of course update you. Thank you again. Kind regards Jade and the Swansea Lettings Team

5.00 /5

Dawsons is an extremely professional letting agency, who are usually prompt in returning calls, tending to any issues in the property or conducting inspections. They were very helpful in find the place I live in. Handled all the paper work with total perfection as at the time of booking, I was still in India. However, knowing their reputation, I am glad that I have chosen a property through them. Would defenitely recommend people to consider Dawsons when looking for their next home. Thank you Dawsons.

Reply from agent

Hi Layesh, Thank you so much for your 5-Star review, we are so pleased that we have been able to assist in your property search, and that you were successfully able to take care of the processes from India. We are delighted that you would choose to use us for your next property search and that you would recommend people to Dawsons. Thank you once again for your time today Kind regards Jade and the team in Swansea Lettings.

5.00 /5

Dawsons let out and manage a number of properties for us. They are professional and easy to deal with. They are easily contactable and have dealt effectivley with all the property maintenace issues and repairs. Their tennant finding service and back ground checks have been very thorough and we have not had a missed rent payment.

Reply from agent

Good Afternoon Dr T Thank you for taking the time to leave this wonderful five star review for our team at Swansea lettings, we do work hard to provide an excellent service to tenants and landlords alike and therefore are delighted that you feel this way. Again thank you for taking the time to leave us a review. Kind Regards Jade and the team at Swansea Lettings

5.00 /5

Had a wonderful viewing with Tasmyn yesterday. She was polite, professional and had a great deal of knowledge on the property, answering all of our questions. We look forward to speaking with her again soon.

Reply from agent

Hi Cat Firstly, thank you so much for taking the time to leave this lovely 5-Star review for Tasmyn. It is great to receive such lovely comments for our teams and this will mean a great deal to Tasmyn. We are so pleased that all of your questions were answered and if you should have any more please do not hesitate to get in touch with ourselves. Again thank you so much for your kind words and 5-stars. Kind Regards Jade and the team in Swansea Lettings.

5.00 /5
Reply from agent

Good evening and thank you so much for taking your time to provide our Swansea lettings team with this great 5* review. These types of reviews give the team a real boost and helps to ensure future customers can trust the services we provide. Thank you once again. Kind regards Naomi (Marketing)

5.00 /5
Reply from agent

Good Afternoon Thank you for the 5* Review, our Swansea lettings team are extremely grateful. Kind Regards, Jade and the Swansea Lettings Team

5.00 /5

Had two viewings the first property was unsuitable, the second property we were interested in and Lisa the agent was very helpful in getting answers to our questions. While we liked the property and the location we decided it was too small and too many compromises would be required. We decided not to proceed. But we would be happy to contact Dawsons in future.

Reply from agent

Hi Susan Thank you for your 5 star review and for contacting Dawsons to help with your search. It was great to have met you and we wish you all the best for the future. Kindest regards, Vivienne & Lisa - Marina team.

Contact details
Sales Phone:

01792 646060

Opening hours

Unknown

Address

15 Walter Road, Swansea, SA1 5NG, UK, SA1

Situated in the heart of Swansea city centre, a call or visit to our office on Walter Road is a must for those looking to live within a short distance of the city, or maybe looking for properties with picturesque views over the bay or indeed those looking to speculate in the rental sector given the close proximity of both university’s campuses including the recent SA1 and bay development sites. We are fortunate to offer a wide variety of properties ranging from Victorian/Edwardian properties in the ever popular Brynmill and Uplands area’s through to Cwmdonkin, which of course is the birth place of Dylan Thomas, then out to the outskirts of the city centre where you will find a wonderful mix of properties ranging from traditional to contemporary modern. For everyday life a whole variety of goods and services can be found within the city centre along with a host of leisure activities ranging from walks along the sea front, visits to our museums, or just taking advantage of the many beautiful parks we have, the list is endless. Overall Swansea can offer any discerning buyer a rich lifestyle for City and coastal living. Dawsons is independently owned by three partners and enjoys the entrepreneurial advantages true independence brings, whilst offering a full range of commercial and residential services to our clients, The wide-ranging experience, expertise, and age spread throughout the Dawsons team is a key factor in our success. Dawsons celebrated 30 years in business in 2021, winning numerous accolades through the decades, 2023 being no exception with all our branches being awarded exceptional rating in both Sales & Lettings in this year's EA Masters (Estate Agents Masters), estate and letting agent of the year at the Property Reporter Awards and more recently achieving community champion of the year alongside Best Regional Agent at the Relocation Agent Network (RAN) Awards in November 2023. Our clients can be reassured our service is of the highest standard and our long-standing commitment to our community is at the heart of Dawsons, All Things Property. 2023 has seen Dawsons achieve DOUBLE GOLD for both Sales and Lettings for the 5th consecutive year, sealing our service and brand as ‘consistently exceptional’, and awarded the DOUBLE GOLD listing in the 2024 Best Estate Agent Guide (BEAG).

Our team

Swansea Lettings Office

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