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Exceptional
First of all, we want to thank you Della for your kind and professional attention when we viewed the Garden Flat at Ilkley. As you now know, we are completely new to the rental scene, so we really appreciated your approach. We’ve had chance to digest the situation, and realise that we may not have enough room. Please bear us in mind if anything similar arrives at your door, and thanks again because you were fab!
Exceptional
Very professional landlady and lovely properties! Would highly recommend!
Exceptional
I have just moved out of my property in Lancaster and found the overall experience to be the best I've ever had with an estate agent, thank you to Caitlin especially.
Exceptional
Hannah was amazing throughout all the process of myself and my partner moving into our first home together. Despite the circumstances we faced Hannah kept us up to date every step of the way and did her best to fight our corner. Thank you so much Hannah for all your hard work and help we really appreciate everything you did for us. All the best, Lauren and Ryan
Exceptional
Katerina chvapil, from the horsforth team (Leeds), was excellent from start to finish. Personable and efficient, she chased the entire chain and kept everything on track. Thank you for your help!
Exceptional
Always up to date. Knows the tenant, landlord and the property well. Fantastic work
Exceptional
We chose Northwood as the agent for a probate sale, from the outset they were helpful and professional. Richard guided us through the process without pressure and once engaged facilitated viewings and ensured the marketing collateral showed the house to its best advantage. When we reached offer stage Charlotte was amazing, she kept us updated & really went the extra mile to relay messages and paperwork between us and the vendor, when the initial sale fell through Northwood gave us the time we needed to assess our options before supporting us to find a new buyer. Yet again, Charlotte was great at keeping us up to date and chivying things along. The nature of this sale meant it was hard for us at times but all the employees at Northwood worked together to make it as easy as possible and guide us through the process. Post sale they accommodated the return of overlooked items from the vendor to us. Thank you Northwood and especially Charlotte for all your support.
Good
Many thanks to northwood and especially to a lady called Kate. She showed me around both properties and gave me great advice and in the end with her help I was able to rent a house that I am very happy with. She is a very helpful and hard working woman who gives you very professional advice and is always there when you need her, I recommend Kate and northwood to everyone. compared to other agents. They are really great and I think the best in Lancaster!Because it's no exaggeration to say that when you contact a few more agents to say you want to rent a property, you'll find that these agents will barely answer your questions in a targeted way, they'll just ask you to fill in an application form (even though you haven't viewed the property yet), and many of them won't even reply to your messages at all, and it's as if the email address is a virtual void. But at nothwood you will definitely get satisfactory answers, especially Kate she even took me to visit the house and sign the contract on Saturday and explained every clause in detail to me. This is definitely the best agent and staff in Lancaster!If I were to buy a house in the future I would definitely choose this agent and Kate, it was fantastic. Highly recommended!
Excellent
This is the third time JDG has helped sell my home and they've always been brilliant. They take excellent pictures and the staff are always super helpful. Especially, Louisa, who keeps the sale progressing wonderfully.