Very good
Nathan was so helpful as we navigated this new process. We are American and have not rented in the UK before - and he was great at explaining what we needed, answering our (many) questions, and providing support during the process.
Excellent
Big thanks to Nicola, Corinne, Lena, Brynn and the entire Northwood team for being so lovely. First time experience as a landlord and they've been thorough in helping and keeping me right. Definitely makes everything so much easier when you have a fabulous team to guide you.
Exceptional
Had a really nice experience with ELC, the flat was great and our agent Joseph was responsive and knowledgeable. 5/5
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I’ve rented through More Management and Letting for just over a year now, and it’s been one of the smoothest experiences I’ve had as a tenant. From the get go, Jamie was very professional, accommodating and approachable. The move-in process was straightforward, communication was clear every step of the way. Throughout the tenancy, they’ve been consistently reliable. Any maintenance issues I raised were sorted out fast — usually within a couple of days. I also appreciated how they’d follow up to make sure everything was resolved properly. That kind of aftercare is rare and really shows they value their tenants. I’d definitely recommend them to anyone looking for a well-managed place and a team that’s genuinely great to deal with. Moving to another city much so another country can be stressful, but they’ve made it a breeze. A million thanks!
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A fantastic service from beginning to end in helping my elderly mother with a house move. Friendly and professional support and advice every step of the way. Thoroughly recommend.
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Welcoming and professional staff. Very happy customer.
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We used Neilsons for both the sale of our property and onward purchase and couldn't recommend their services enough. The process was set out clearly from the information pages on their website and through direct communication via both phone and email which was excellent. We had our conveyancing work completed by Robert Andrews, he was very knowledgeable and kept us informed throughout the whole process. I've since recommended Neilson's services to friends and family after we had such a positive experience.
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I have worked with this company for over 10 years and their service has always been exemplary.
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Excellent company to deal with, very professional.