From the first viewing through to completion, the team at Maddisons were amazing. Milly provided weekly updates and helped worked with the rest of the chain to help smooth the whole house buying process.
If I could give Karen and Milly 6 stars, I would! They went above and beyond my expectations and made a tricky sale of my mother’s house less traumatic. Nothing was too much trouble and they helped me find additional services like reliable house clearance and professional cleaning services when I got stuck. Always friendly, keeping me advised the whole time - I really could not recommend them highly enough.
Jane was absolutely fantastic! She kept us updated every step of the way, quickly resolving any issues that arose and was always a joy to talk to. Jane’s calm and reassuring manner was incredibly comforting, especially as we experienced a few hiccups along the way as first-time buyers.
Simply put, a great agent that offers a quality service. I would highly recommend them when buying or selling a property. Thank you to Deborah, James and the whole team.
I’ve recently started renting a property managed by Maddison’s - So far I’m very impressed. Very slick systems and processes around the initial paperwork/formalities and very efficient in dealing with a couple of maintenance items that needed attention to this point. Further; James who I’ve been dealing with has been very contactable, friendly and professional throughout. I would highly recommend. Thanks
Had the best experience with Maddisons estate agents. From the initial contact with Deborah, all the way through to the lovely calm Milly who dealt with my actual sale. The photos and videos they take really are way better than other estate agents. My sale was complicated and in a long tricky chain. They negotiated the many ups and downs and were always calm and professional. I would totally recommend selling with this company.
Had the best experience with Maddisons estate agents. From the initial contact with Deborah, all the way through to the lovely calm Milly who dealt with my actual sale. The photos and videos they take really are way better than other estate agents. My sale was complicated and in a long tricky chain. They negotiated the many ups and downs and were always calm and professional. I would totally recommend selling with this company.
Maddison’s provided an exceptional service selling our home in Tunbridge Wells. Great communication, and a lovely team; achieving a sale price over the guide price. We wouldn’t hesitate to recommend Maddison’s as a top end agent who you can trust.
Me and my partner were very pleased with the entire process of purchasing our first home with Maddison’s. Jane, Karen and Milly were extremely helpful and informative throughout the process. Communication was excellent and they were always reachable. When our cleaners didn’t show up on moving day they even managed to source us an excellent service at the last minute.
Deborah and Milly were fantastic! As first time buyers, the helped guide us through the process, were informative, and also very accommodating with facilitating multiple viewings of our now home. Milly was great at keeping both buyer and seller side updated on progress, and would chase both sides when bumps in the road occurred. Highly recommend! Thanks.
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Operations Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Client Partner
Property Marketing Coordinator