Danny at the accrington branch was very helpful and professional in selling my house. The whole team worked well. I would definitely recommend them.PositiveQuality, Professionalism

I have just completed the sale of my mum's house and chose Mortimers to navigate me through. Having had pitches from various providers, both traditional and online but it was clear, after my initial meeting, Mortimers were head and shoulders above everyone else I had seen. They understood us, the area, the house. Mortimers were attentive and engaging, they listened to me and were not dismissive of my input. The viewings started on day one. Mortimers had been on to perspective buyers, marketing the house before the online blurb had even been finalised. I was present at viewings but they did everything, showed people around and even policed their stringent Covid policy, which was thorough and professional. A couple of people stepped out of line and were quickly reeled back in, politely. My award for Senior Sales of the years has to go to Leanne Taylor. Where would I be without Leanne? Probably still for sale and on tranquillisers. Throughout the process, Leanne was there. She called back when she said she would, she did what she said she would and was frankly a rock. During a couple of rocky moments she was supportive and positive, she was always there when I needed her and she never made me feel like I was taking up her time, even when she was clearly mad busy. Not all heroes wear capes. Mortimers were exceptional. I had high expectations because of the team I had the good fortune to work with, but they surpassed all of them. Their professionalism, dedication to hard work, customer focus, knowledge, innovation and enthusiasm can't be found anywhere. On a final, important note, our sale went through in around 10 weeks, which seemed an age of panic. But jn reality it is no time at all. Down to the way Mortimers set up and steer the process and the exceptional manner in which Leanne communicates with the buyers, that did not go unnoticed. 👏👏👏PositiveResponsiveness, Quality, Professionalism, Value

Very professional standards and great service, very attentive with our needs when looking at and then placing an offer on one of there properties. They chased up solicitors when needed and kept me informed through the stages, Leanne and Staff provided a great insight on the current market and we received a nice house warming gift on completion. Many thanksPositiveProfessionalism

Leanne did us proud going the extra mile, Chasing the solicitors up, got me 3 grand more for the house than we was happy to take. When ever I had an issue she was there at the end of the phone, could not of asked for more. Brilliant service felt looked after.PositiveResponsiveness, Professionalism

1st time I have ever used an estate agent, and I am so glad I chose Mortimers, ( Accrington Branch ) from the initial valuation from Shelley, to selling my property with Matt. They have been very professional throughout the process, Matt was extremely good with dealing with everything from arranging viewings to dealing with my solicitor, an exceptional service. I would definitely recommend Mortimers to anybody, and would definitely use them again .. Thank you for everythingPositiveProfessionalism

We were really impressed by the professional care Mortimer's (Accrington branch) afforded us throughout buying our home. From the initial viewings, answering our queries and reassuring our concerns to the mid and final phases of exchanging and the completion of contracts; we remained confident that our prospective home would be aided by the help of this team. We could not endorse them highly enough- in particular Chris (who showed us around), Mathew Willcock (negotiator) and Daniel Ross (senior Negotiator).PositiveResponsiveness, Professionalism

We dealt with Matt with the purchase of our new property. He was absolutely amazing and went above and beyond all expectations. There were a few hiccups but Matt sorted them. We are very happy with our overall dealings with Mortimers and would hesitate in using them again. ThanksPositiveResponsiveness, Quality, Professionalism, Value

The staff at Mortimers are professional, and really nice people. As a first time buyer I had lots of questions and Mortimers really helped me to understand the home buying process without applying any pressure. They were quick to answer emails and helped enormously with removing any stress associated with buying a house. At all times I felt like I was in safe hands. I love my new home, but if I do decide to move again in the future I would definitely go with Mortimers.PositiveResponsiveness, Quality, Professionalism, Value

Investment property in Accrington. Dealt with Leanne, she was lovely to work with end helped in fruitful negotiations with vendor, both walking away with a price we were happy with. Kept me informed at all times on stages. Please to deal with!!PositiveResponsiveness, Professionalism

Leanne was absolutely phenomenal- she helped us throughout the entire process! We wouldn’t have been able to do it without her! Would definitely recommend Mortimers and Leanne! We are very grateful for the outstanding service!PositiveQuality