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Bond Oxborough Phillips

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Bond Oxborough Phillips

Estate Agent - please upgrade your subscription to display your Google & Facebook reviews here. Contact: sales@viewagents.com

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

4.00 /5

14.10.2016

Following the offer the care was very good

When arranging viewings by potential buyers the care at times was quite hit and miss.. ie coming to do a viewing and leaving our house key in the office. On another occasion only leaving messages on our land line when I had told the office we would be away.and we could be contacted on my mobile or by email. Having said that - the staff were always polite and smart.. However, once we had an offer Andrew was very proffessional, making sure before we accepted the offer that finances were in place from our buyers. Phillippa has been very supportive always returning my telephone calls even quite late into the evening and following up any queries..

review by John & June Saffin 14.10.2016

4.00 /5

13.11.2015

Hassle free service

Very professional service - from viewing to exchange.....we had a few ''issues' in the process from other parts of the chain, but the communication was great from the team at all times., especially helpful as we were relocating from a distance. Only reason not 4 stars - when we viewed the house for the first time, there was another viewing immediately after us and we felt rushed at the end, as we would have liked to have a longer look around at our own pace, as we were only in the area for day - a minor point

review by Steve Minall 13.11.2015

4.00 /5

13.11.2015

Attentive with a refreshing attitude

Unlike most other agents we approached, BOP came across as actually wanting to have our enquiry. They gave reassurance and a welcoming attitude which encouraged us to view and ultimately rent through them. The follow up service has so far been excellent.

review by Danny Greeno 13.11.2015

3.00 /5

08.05.2017

slow market

Bond Oxford were good at keeping interest going whilst the house was on the market for over a year. However, communication was poor once we had accepted an offer and it was difficult for us to manage the rapid and unexpected demands of an early completion date by our buyers.

review by hayley carr 08.05.2017

1.00 /5

01.06.2016

About as proactive as a sloth - the straw that broke the camels back

I'm sure with an easy, straight forward sale and rental this estate agent excels, leaving you feeling rosy and warm in your new home. However the test of a good estate agent is how they handle things when they present a challenge and this is where this estate agent fails. Quite simply - to avoid a lengthy rant - this agency wouldn't know the meaning of the word pro active if it jumped up and bit them on the ****. Some may say it's the typical and possibly endearing Devon manana, however I say it is just sheer laziness and arrogance that dictates that the customer can never be right and that the customers instruction or view is dissmissed as irrelevant. Perhaps the partner Wayne Clifton should have as his strap line the immortal lines of the song from Annie; 'tomorrow, tomorrow, I love you tomorrow, your only a day away'. To add context to this review, I have been a customer of this estate agent for over ten years as both a personal buyer and seller and as a property developer and landlord.

review by Darran Hill 01.06.2016

Reply from agent

I am sincerely sorry you feel that way DH. I still believe trying to market a property without a physical inspection to take measurements, a detailed description and quality photographs would be unprofessional and outside of our code of conduct in compliance with the Property Misdescriptions Act 1991. I notice your property still is not on any websites and can only assume your new agent is also having similar issues..

Contact details

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Opening hours

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Address

105-106 Boutport Street, Barnstaple , Devon, EX31 1SY, South West, UK, EX31

About

Website:

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Our Barnstaple office is located in one of the busiest areas in town, with a huge amount of footfall, and passing buyers and sellers browsing our clear window display. Established as one of the leading agents in Barnstaple, our figures speak for themselves. We have an exceptional sales record with buyers from all parts of the country. We cover all prices ranges and styles of house. We pride ourselves on offering advice on all aspects of buying, selling, letting or renting. Our staff are both passionate and knowledgeable, and always happy to offer a valuable insight into the local property market. Think Bond Oxborough Phillips if you are looking to sell, or would simply like an up-to-date valuation (it is of course free with no obligation). If you are looking to buy, call in and see us in the office, phone us, or visit our website - you will always have a warm welcome awaiting you!

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