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EweMove Hook

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Where do we start?! This company are absolutely incredible! We were not expecting to sell, we were just interested in a valuation as we are due to get married in March. However Mark and his team made us feel so at ease and told us that we could easily do it. I was very anxious about this as it thought it was too much to take on. Not only did Mark answer his phone at stupid o clock at night/morning to me because I kept worrying about things he made the whole process so smooth. We actually went on holiday, yes left the country and left our keys with this company/Mark because we trusted them that much. To our amazement, 12 days into the selling process while we were driving along the Greek roads we get a call... Mark has not only got us a few viewings, but he has SOLD our house... 12 days?!!! I never give reviews because of my busy lifestyle but honestly would take a whole day out of my schedule to review this amazing company! Thanks Ewemove Basingstoke for making our dreams to move to a bigger house come true. Your truly the best. Happy New Year to you all. Special Thanks to Mark for being my go to guy over the past 4 months! Stacey and James x

Reply from agent

EweMove Estate Agents in Basingstoke- thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you once again!

5.00 /5

Sold our property really quickly !!! they were just really friendly and honest without all the sales pitch rubbish! they told us what they honestly thought and how to best sell our house from a visual point of view. They were good with photos too, as when viewed other agents sites the photos were shocking ! We have now also bought using Ewe move, the agent said we must see a house and we weren't sure and we're now buying it and I am a really sceptical person so says how much trust and how impressed we have been with these guys. Great process and a more positive dynamic and efficient way to sell and buy.

Reply from agent

EweMove Estate Agents in Basingstoke, Hook & Tadley- thankyou so much for your 5 star review of our Estate Agents. We really appreciate you taking the time to review and we hope we can be of assistance again in the future.

5.00 /5

We used EweMove in Basingstoke to sell our 5 bed house in Sherfield Park, Mark was brilliant from start to finish. Really impressed with the first meeting where Mark had details of other houses to guide our suggested price plus ideas for Marketing. The feedback following viewings was always really good and the weekly stats on clicks through Rightmove etc were very helpful. Mark found us the perfect buyers and couldn't be happier with the chain management. Thanks Mark!

Reply from agent

EweMove Estate Agents in Basingstoke- thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you once again!

1.00 /5

Terrible company. Think it's acceptable to post their garbage junk mail through my door. It's 2023, junk mail isn't acceptable, it's bad for the environment and a total waste of your time as I'll never use your services now. Junk mail is going to destroy your reputation where it really matters, online.

Reply from agent

We are sorry for the inconvenience caused by the leaflet you have received. As a company, we value feedback from our customers, and we are committed to our environmental responsibility. We understand that leaflets are not an eco-friendly approach, and we have already taken steps to reduce our use of physical marketing materials, however as with most estate agents we utlise various marketing methods to ensure those who don't use the internet, or in this case where we have had a targeted campaign that people get an opportunity to see our message. We are actively transitioning towards more sustainable and targeted advertising practices that align with our commitment to the environment. Our goal is to engage with customers online through personalised and relevant content, therefore being able to reduce our reliance on leaflets or mail drops and respecting our customers preferences and reducing unnecessary waste. Whilst we appreciate it is an inconvenience to you, please do forward us your address and we will ensure you have no future paper contact from us - basingstoke@ewemove.com Thank you

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Address

Grove House, Lutyens Close, Basingstoke and Deane, Hampshire, RG24 8AG, South East, UK, RG24

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