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Martin & Co Bath

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I have been with Martin & Co for a number of years now. They manage the rental and maintenance of property my family own in Bath. The staff at Martin & Co are very professional, friendly, helpful and always keep me well informed. Renting property is never straight forward and often situations arise that require the letting agency to go the extra mile to resolve the issues. I was particularly impressed recently with Kate Armstrong who looks after Marketing and Lettings. Kate recently dealt with and resolved an issue we had with the re-letting of a garage. Without going into the details her tenacity and willingness to come up with a solution that satisfied both myself and a new tenant was brilliant. Caroline Relph has also been very helpful with a number of maintenance and refurbishment works that have been required over the years. She is currently helping with organising and liaising with the tenant for a Kitchen refurbishment project. As mentioned I have been with Martin & Co at Bath for many years now and would say that all the staff I have spoken to are well mannered, always listen, work as a Team and they look to resolve the issues. This ethos starts right from the top with a very competent and well experienced Management Team - Directors Brian and Gaye. Brian and Gaye have a very able team beneath them Caroline Relph, Kate Armstrong and others that run a very good and effective Estate and Letting Agency in Bath.

Reply from agent

Dear John, Thank you so much for your kind words and for taking the time to leave us such a detailed 5-star review! We're honored to have earned your trust over the years. It's been a pleasure managing your properties, and we're thrilled to hear about your positive experiences with Kate, Caroline, and the rest of our team in Bath.

5.00 /5

We had a move which was really time critical and Bebe was excellent in helping us get what we needed in a new home. She really made us feel like we were cared for as prospective tenants and she completely understood our difficult situation and pulled out all the stops to help us. We would definitely rent with these guys in the future and will be recommending them to anyone who asks us!

Reply from agent

Thank you Mike for your lovely review.

5.00 /5
Reply from agent

We are committed to delivering excellent customer service and we're thrilled that our team's professionalism was appreciated.

5.00 /5

I couldn't be happier with the service provided by Gaye! From the very beginning, Gaye went above and beyond to ensure that my renting experience was smooth and enjoyable. She helped me communicate with the landlord and get my requests approved. Her dedication to her clients is truly outstanding. Gaye's communication throughout the entire process was exceptional. She kept me informed at every step, promptly addressing any concerns or questions I had. I highly recommend Gaye and Martin & Co to anyone in search of a top-notch renting experience.

Reply from agent

Thank you Su.

5.00 /5
14.02.2024
Highly Recommend

I am a contractor for Martin & Co in Bath, and they are always very professional, helpful, fast to respond and deal with accounts, and a general pleasure to work with and for. We deal mostly with Caroline, who is always fantastic, but anyone in the office that we speak to or deal with is always the same, they are all as nice and professional as each other.

5.00 /5

Highly recommended for letting services in Bath. The one who helped me a lot was Kate. Thank you Kate so much for your help and listening. We really appreciate that.

Reply from agent

Dear Ahmed Abdelmaksoud, Thank you for your glowing review and for awarding us a five-star rating! We're thrilled to hear of your positive experience with our letting services. Kate is indeed a valued member of our team, and your recognition of her dedication is greatly appreciated. We look forward to assisting you again in the future. Warm Regards, Kate

5.00 /5

Highly recommending their services. I and my husband dealt with Kate Armstrong, she was really nice, patient, and cooperative. Thanks Kate

Reply from agent

Thank you so much for your kind words, Rana! We're thrilled to hear about your positive experience with Kate Armstrong. Our team is dedicated to providing excellent service, and we're glad that Kate's patience and cooperation stood out to you. We appreciate your high recommendation and look forward to assisting you again in the future!

5.00 /5

Brilliant service! The application to moving in process with Kate was easy and hassle-free.

Reply from agent

Dear Harrison, Thank you for your wonderful review! We're thrilled to hear that your experience with Kate was smooth and stress-free. Our team is passionate about delivering exceptional service, and it's delightful to know we've made your move-in journey a pleasant one. Welcome to your new home!

5.00 /5

Great professional and competent service from Kate at the Bath office. Thoroughly recommend.

Reply from agent

Thanks Paul. :)

5.00 /5

David and Alex are professional and caring. Great communication and service. By far the best Estate Agents I have ever encountered.

Reply from agent

Thank you Alison.

Contact details
Sales Phone:

01225 429999

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 14:00
Address

1 Cleveland Place, Bath, BA1 5DF, UK, BA1

We are proud to have managed residential sales and property lets in the heart of Bath and the surrounding areas, since 2004. As a UNESCO World Heritage site, the city of Bath attracts many visitors, who visit its Roman Baths and historic sites all year round. Its outstanding schools and significantly low crime rate make the city a much desired location. Our Bath-born Director Brian Phillips is a Member of the Association of Residential Letting Agents (ARLA), and has excellent local knowledge and understanding of the latest property trends. Our team at Martin & Co Bath is on hand to provide friendly, professional advice on sales, lettings or buy-to-let investments. A full management service is also available to all UK and overseas landlords. If you're looking for a property to buy, let or rent in Bath, please contact a member of our dedicated team who will be happy to help.

Our team

Brian Phillips

Proprietor

Gaye Phillips

Kate Armstrong

Ayla Quinton

Caroline Relph

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure