Viewed 2 properties with russels and information about parking was mixed up (by the agent) about both. I moved into one of the properties i viewed based information about parking availability given by the agent. The flat i was told had parking actually had none, but only found out after moving in. After complaining to the estate agent they basically said there was nothing they could do. Frankly they couldn't care less once they had my deposit money. They are just another bunch of standard slimey estate agents with a spinkle of incompetence.