My experience of this estate agent is that they certainly don't put customer service very high on their agenda.Despite asking them to notify us immediately a property became unavailable (because we are not local and are travelling long distance to view), they neglected to do so. It was only by a sheer fluke that I rang them to check something, and found that a property we were due to view was sold. This was such short notice it left us no time to book in another viewing with anyone.They need to realise that buyers fund their business and shouldn't be treated as disposable commodities.
Stop encouraging house sellers with this estate agent to gazump people.
Absolutely disgraceful... my brother had had an offer accepted, someone offered more and they didn’t even have the decency to give him the chance to offer again! That was it! They even said they couldn’t say what the higher offer was!
132 Highfield Rd, Blackpool , FY4 2HH, UK, FY4
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http://stephentew.co.ukYour truly local Estate Agent Moving is a busy and exciting time and we’re here to make sure the experience goes as smoothly as possible by giving you all the help you need under one roof. At Stephen Tew Estate Agents, we have always used the latest computer and internet technology to add value to our clients, but the company’s biggest strength is the genuinely warm, friendly and professional approach that we offer all of our clients. Our record of success has been built upon a single-minded desire to provide our clients, with a top class personal service delivered by highly motivated and trained staff. A sign of this success is the fact that a large proportion of our business is from referrals, satisfied Clients who have recommended us to friends and family. So, if you want professional help and advice on all aspects of moving home, please contact us by email, telephone, or, call into one of our offices. One of our team will be glad to help.