Absolutely appalling service. Agreed to buy a flat, & had DIRECT negotiations with the owner. He completely misinformed me of the financials in the lease. They were more than double what he officially advised me. When challenged, he was completely Blazey over the situation, due to his gross incompetence I missed out on other properties. On officially complaining directly to the owner, he ignored my correspondence. On chasing again, he repeated his silence. How an owner of a company can practice like this is just beyond professional belief. Utter disrespect to his customers.