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Northwood - Bristol

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Our experience with Northwood has been very good! Lucy and Matthew have both been very professional and helpful with our recent move. We are very happy with their services.PositiveProfessionalism

Reply from agent

Many thanks for taking the time to leave your review, they mean a lot to the team. Best wishes in your new home.

5.00 /5

Thank you Lily and Hannah for helping me to secure my lovely rental apartment. I was by no means a traditional client and Lily was always extremely responsive and helpful in ensuring that my move from the other side of the country was successful and as stress free as possible.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you for your kind review Jean

5.00 /5

Me and my new flatmate had the recent pleasure of having Lucy as our letting agent. Professional and friendly from the get go she was responsive extremely helpful every step of the way. We couldn’t recommend her or Northwood more!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you for your kind review Aida, I'll be sure to pass on your how pleased you were to the team.

5.00 /5

Cannot fault them as a company at all. They made the whole process extremely easy and were keeping me in the loop the whole time. Lucy and Lily are extremely helpful and friendly as are the rest of the team I'm sure, but they really stood out during my rental process. I feel confident knowing I can ring with any questions and they'll be more than happy to help.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Many thanks for your kind review Roxanne. I am so pleased that you were looked after so well. I will be sure to pass this on to the team.

5.00 /5

I have found Northwood's Estate Agents to be excellent. A lot of organisations are good, some bad, others terrible but when you find a company who have staff that are not only helpful, but polite, responsive and good at what they do, well, that's a rare thing in my book. Great value for money as well with competitive rates. Matthew is a very helpful member of the team there and I appreciate all the work he's done, also Hannah, the Office Manager is friendly, polite and knowledgeable. So refreshing to find this in this normally harsh environment of work. JeremyPositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thanks Jeremy, it is always great to receive such positive feedback, we really appreciate you taking the time to pass it on. I’ll be sure to let the team know.

5.00 /5

Northwood Bristol (Hannah and Lily) have been a pleasure to deal with during our rental procedure. They have been very helpful, professional, always keeping us informed and shown us that they care and we do matter. Well done.PositiveProfessionalism

Reply from agent

Thank you for the review Bryn, I am glad that your experience has been such a positive one, I know that Hannah & Lily work very hard to provide a good service.

5.00 /5

We had such a positive experience with Northwood. Their team is fantastic, and Lucy was extremely helpful, always cheerful and available when needed. She clearly enjoys her job and is very good at it. They are without a doubt the best agents I've ever worked with when renting a home. Thank you Lucy!PositiveResponsiveness, Professionalism

Reply from agent

Thank you so much for taking the time to leave your review Claudia, it is always very pleasing for the individual concerned, I will be sure to pass it on. I wish you every happiness in your new home.

5.00 /5

Fantastic support and communication. I had been on the property hunt for longer than I'd care to admit. Trying to relocate to the UK from Ireland and with pets was proving beyond frustrating, I often was close to giving up. I've dealt with so many agencies and sure, you might a polite response here and there but you know you are just a piece of data! With Hannah and Lucy from Northwood my experience was the opposite. From the very first phone call, they were professional and above all really empathetic. I knew instantly I could trust them and I had faith that they truly had my back. Whether I got the place I was viewing or not, I was ready to give them a glowing report. I did secure a STUNNING apartment and I am so happy BUT truly the service, the customer service provided by this company went above and beyond. At a time where the rental market is mental and quite cold, it is such a relief to find agencies like Northwood.PositiveProfessionalism

Reply from agent

Thank you so much Siobhan for posting this review sharing your experiences. I am always delighted to hear that we are looking after our clients so well at a time when stresses can run quite high, moving home can be difficult & I am so pleased to hear that the team have recognised this fact when looking after you. I hope you will be very happy in your new home & I will make sure that Hannah & Lucy are aware of your comments.

5.00 /5

Lucy at Northwood was amazing throughout the process of me applying for my new rental property. She was friendly, responsive, kept me informed as much as possible and was just generally a great person to deal with. The application process was one of the better ones I have been through with estate agents and I would definitely recommend Lucy and Northwood.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you very much for taking the time to leave this review. It is always great to receive positive feedback like this & I’ll make sure Lucy is aware. I hope you enjoy your new home.

5.00 /5

Lily was a pleasure to deal with, very responsive and professional. Thank you!

Reply from agent

Thank you for such kind words.

Contact details
Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 09:30 - 12:00
Address

271 North Street, Bristol, BS3 1JN, UK

About

Looking to sell or let your Bristol home? Our friendly team of experts is here to guide you through the process from valuation to marketing, delivering award-winning service to help you get the most out of your property. Our office of letting and estate agents in Bristol offers a wide range of services including Residential Sales & Lettings, Property Management, and our unique Northwood Guaranteed Rent service

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