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Newton Fallowell - Burton on Trent

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
3.00 /5
Reply from agent

Hi Sarah, We're sorry your experience hasn't matched our high standards. If you wish to talk to this through with us we would appreciate the feedback to help us ensure nobody else feels the same way.

3.00 /5
Reply from agent

Hi Maris, thank you for taking the time to leave this review, Kind regards Newton Fallowell Burton

3.00 /5
Reply from agent

Mr Waris, thank you for taking the time to leave this. We appreciate all feedback. We currently don't have you registered with our branch however with any previous sale or purchase. If you do have any questions or would like to talk to the team please call 01283 564657. Thank you.

2.00 /5

I've had dealings with the Company twice and I would never recommend them to anyone. The first time I used them, they lied and ( The Branch Manager) told me that the house I wanted was let, after they arranged for us to meet with the Landlord the night before and 4 months later the same house is still on the market. Why not just be truthful? The second time I arranged a viewing of a property, I spoke to the Branch Manager who stated when he returned to his office he would text to confirm the viewing and I requested a call if the property had been let in the mean time. No surprise............no text received, no cancelation, and no contact to let me know that the property had been let before my viewing. I had to wait up after my night shift to call and find our that the property had been let. I am very very disappointed with the service received in both occasions.

2.00 /5
18.05.2018

From getting the sale. No faults. Thereafter you are better off managing the sale with the buyer and solicitors yourself

Reply from agent

Hi Mr Shellard, we would like to look into this issue for you. Which property in Burton on Trent was it regarding as we dont currently have a record of you on our systems?

1.00 /5

Terriball customer service is a joke and getting repairs.maintance done is a no go

Reply from agent

Hi Gavin, having checked our records it doesn't look like you have registred this feedback with the correct agent I'm afraid, we are the Burton on Trent based franchise. Please feel free to give the office a call on 01283 564657 and we'd be more than happy to assist you in any way we can. Following this we would appreciate it if you could remove this review given that it doesn't sit with us.

1.00 /5

Agent left property before letting us view. Can be put down to a miscommunication but zero interest in trying to rebook the viewing. I certainly wouldn’t be happy if that was my home they were trying to sell. Update: the message left asked how the viewing went!

Reply from agent

Hi Natalie We can only apologise for the issue you experienced with the viewing. We did leave a message to re-arrange on Monday. We hope in future to prove to you why we generally achieve 5 Star reviews for our customers.

1.00 /5

Terrible experience on the letting side Avoid at all costs. Due to tenant leaving I find out that this estate agent had not followed through with any of their commitments. 1) the house had not been inspected for nearly 2 and a half years and then to be told it was inspected last year which was false information. 2) No EICR DONE Even though I had contacted them earlier in the year regarding this. They said they had contacted the relevant people to do this report in January but had not followed this through hence no report, also no epc renewed ran out on 10th March, no statements and a it's not our fault attitude!!! Should have learnt my lesson the first time when the tenant before did a runner and I had to LET THEM KNOW!!!! So don't waste your money on the monthly fees with this incompetent firm.

1.00 /5

Awful avoid them they won't fix anything once you moved in

Reply from agent

Hi Lipo, We're sorry your experience hasn't matched our high standards. If you wish to talk to this through with us we would appreciate the feedback to help us ensure nobody else feels the same way.

1.00 /5
Reply from agent

Hi Andrew, We're sorry your experience hasnt matched our high standards. If you wish to talk to this through with us we would appreciate the feedback to help us ensure nobody else feels the same way.

Contact details
Sales Phone:

01283 564657

Lettings Phone:

01283 564657

Opening hours

Unknown

Address

36 Station Street, Burton on Trent, Derbyshire, DE14 1AX, Midlands, UK, DE14

The roots of the Burton upon Trent branch go back to the 1970s and the branch relocated to 36 Station Street in 2004. The branch briefly relocated following a fire in 2014, but has returned home to Station Street, which reopened following extensive refurbishment. The superb, ultra-modern office is located right in the centre of the town with a large public carpark to the rear The long-serving team, backed up with the power of the Newton Fallowell marketing brand, has seen the Burton upon Trent branch grow considerably over the years. It offers residential property sales, letting management, financial services and aims to satisfy all property-related services, whether themselves or by referral. “We’ve got great local contacts and we know that service and reputation is everything. The team is friendly, professional, proficient offering local knowledge from local people.” Simon Shilton, Managing Director The branch’s lettings team has won the Newton Fallowell award two years’ running for its performance. - See more at: http://www.newtonfallowell.co.uk/branches/burton-estate-agents#sthash.z69NC5JV.dpuf

Our team

Simon Shilton

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available