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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

If I could give 0 stars I would. Awful company. They gave keys out without my permission and on two separate occasions resulting in unauthorised persons entering the property and an occasion where petty change has been taken from the property. I have told seraph countless times that nobody is to enter my property without permission which was ignored. I am aware that legally they can enter the property in event of an emergency like a fire or leak. There is a leak in the property but even with the unauthorised contractors entering the property without permission, nothing has been resolved so makes you wonder what they were doing in there in the first place! I've had issue after issue with the property itself. Seraph cares very little about their tenants and has ruined my whole experience. Please do your research before using this company as you will be disappointed!!

Reply from agent

We are disappointed to read your review and we are sorry you have had some issues at the property. We understand you are in communication with the property management team who are doing their best to help you get these matters resolved, and arrange access at a time that is convenient for you. We would be grateful if you could continue to work with us so we can ensure the issues are dealt with promptly. Thank You.

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

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No memberships information available

No marketing information available

No awards information available