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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

I have had a few instances of Gianni harassing me about where I park my car. I only park my car in the ‘incorrect’ space if I have my baby/taking shopping in/ cleaning the car. However he has been making empty threats at me, scaremongering, harassed me with phone calls and texts in short periods of time along with belittling me when he saw me while I was cleaning my car. In the last instance it was a Sunday afternoon and he wasn’t even working!! If I could give him 0 stars I would. Ruins the whole experience for the company and now I have to be watching my back when trying to drop off shopping or my daughter in case he’s there.

Reply from agent

We are surprised to have received your review and sorry for the service you have received. We always aim to deliver a 5* service, and we apologise on this occasion that it was not fulfilled. Car parking in blocks can be a very difficult issue to manage and to ensure fairness for all residents within the blocks, we do our best to manage this personally and avoid using faceless car parking charging companies. Equally, we also want to make sure residents feel comfortable at their home at all times. We would appreciate an opportunity to rectify this for you and our Block Manager, Dan, will be in touch with you to follow up on this matter and hopefully we can move on positively from this.

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

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No marketing information available

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