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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

I rented a flat managed by Seraph for a period of 10 months. Overall my experience was good. Communication at the start and end of my tenancy was excellent although during the tenancy, response times could be quite slow with regards to general enquiries and repair requests. Everything did get resolved eventually though. I was very happy with the check out process - Katie H. was very efficient on email, and my full deposit was returned to me quickly with no quibbles. Overall I have had a good experience with Seraph. Thank you.

Reply from agent

Thank you for taking the time to review us following your tenancy. It's great to hear that communication was clear at the start and end of your tenancy. We will use your feedback to see how we do improve on repair requests, although sometimes these are out of our control. Thank you for all of your comments and keep us in mind for the future! Thanks

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

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