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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

A prompt response from customer service and my issue was resolved to a satisfactory level, within a short time as well.

Reply from agent

Thank you for your review! We’re glad we could resolve your issue efficiently and to your satisfaction. Your positive experience with our team is important to us!

5.00 /5
Reply from agent

Thank you for your 5* review!

5.00 /5

Excellent service! Thanks to Kaitlin Vanner, who assisted me in solving the problem quickly.

Reply from agent

Thank you for sharing your experience! We’re thrilled Kaitlin Vanner could help resolve your issue so quickly and efficiently. Your positive feedback is greatly appreciated!

5.00 /5

I had a slight problem with one radiotor on the property. One of the agents: Danielle Mole, arranged for repairs to be completed. This was done very quick. Everything was sorted within a few days.

Reply from agent

Thank you for your feedback! We’re glad to hear that Danielle Mole was able to quickly arrange for your radiator repairs and get everything sorted within a few days. We’re always here to help!

5.00 /5

Very grateful for the support from Danielle Mole who consistently chased up the contractors when I had a problem in the apartment that required fixing. Danielle was very quick to reply and super friendly!

Reply from agent

Thank you for your review! We’re so pleased that Danielle Mole was able to provide such timely and helpful support. We truly appreciate your recognition of her excellent service!

5.00 /5

Freya Oatridge handled my TDS release matter with great professionalism, and I am very pleased with the service provided. She made the entire process smooth and stress-free. Highly recommend her services!

Reply from agent

Thank you for your positive feedback! It’s wonderful to know that Freya Oatridge provided such a professional and seamless experience with your TDS release. We truly appreciate your recommendation and are glad we could make the process easier for you!

5.00 /5

Freya has been very helpful and professional helping to manage our property in Treforest. I’d highly recommended

Reply from agent

Thank you for sharing your experience! It's wonderful to know that Freya has provided such professional and helpful service in managing your property in Treforest. Your recommendation is greatly appreciated!

5.00 /5

Helpful, professional, trustworthy property management, with staff who go the extra mile. In particular, Robyn Perrett, who has worked diligently to oversee and ensure the management of my property. Her ongoing communication and both thorough and efficient organisation throughout some major repairs has been greatly appreciated and has enabled a smooth and successful outcome.

Reply from agent

Thank you for sharing your experience! We’re so glad to hear that Robyn Perrett has been instrumental in managing your property with professionalism and efficiency. We appreciate your recognition and look forward to continuing to support you!

5.00 /5

Freya Oatridge, who I usually deal with is a Professional, helpful and friendly contact and a pleasure to deal with.

Reply from agent

Thank you for sharing your experience! We’re thrilled to hear that Freya Oatridge has consistently provided you with professional and helpful service. She truly is a valued member of our team. We’re here for any further assistance you may need!

5.00 /5

A most deserving 5 star review for Freya! Freya has been fantastic throughout any job, query, question! She has strived to ensure everything was sorted quickly in a professional and friendly manner! A valued member of the team indeed! Thank you very much for all your hard work!

Reply from agent

Thank you for the amazing 5-star review! We’re so pleased to hear that Freya has gone above and beyond to ensure your needs were met quickly and professionally. Her dedication and friendly approach make a significant difference, and we’re grateful to have her on our team. Thank you for acknowledging her hard work!

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available