A prompt response from customer service and my issue was resolved to a satisfactory level, within a short time as well.
Excellent service! Thanks to Kaitlin Vanner, who assisted me in solving the problem quickly.
I had a slight problem with one radiotor on the property. One of the agents: Danielle Mole, arranged for repairs to be completed. This was done very quick. Everything was sorted within a few days.
Very grateful for the support from Danielle Mole who consistently chased up the contractors when I had a problem in the apartment that required fixing. Danielle was very quick to reply and super friendly!
Freya Oatridge handled my TDS release matter with great professionalism, and I am very pleased with the service provided. She made the entire process smooth and stress-free. Highly recommend her services!
Freya has been very helpful and professional helping to manage our property in Treforest. I’d highly recommended
Helpful, professional, trustworthy property management, with staff who go the extra mile. In particular, Robyn Perrett, who has worked diligently to oversee and ensure the management of my property. Her ongoing communication and both thorough and efficient organisation throughout some major repairs has been greatly appreciated and has enabled a smooth and successful outcome.
Freya Oatridge, who I usually deal with is a Professional, helpful and friendly contact and a pleasure to deal with.
A most deserving 5 star review for Freya! Freya has been fantastic throughout any job, query, question! She has strived to ensure everything was sorted quickly in a professional and friendly manner! A valued member of the team indeed! Thank you very much for all your hard work!
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1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24
Website:
http://seraph.pmSeraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.
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No memberships information available
No marketing information available
No awards information available