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The Frost Partnership - Chalfont St Giles

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
24.10.2014
5.00 /5
29.08.2014
Reply from agent

Thank you for taking the time to review us Greg!

4.00 /5

Frost Partnership in CSG have worked tirelessly to sell our property, even through the Covid pandemic, they carried out safe viewings for potential buyers. Heather has been professional throughout and always gave us feedback as soon as possible. Many thanks to Heather and the team.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Carole, Many thanks for taking the time to write this review. We would have loved to have receive 5 stars from you. Is there anything additional we could have done to achieve that? Best wishes from all at The Frost Partnership

4.00 /5
Reply from agent

Many thanks for taking the time to review our Chalfont St Giles team. We take all our reviews very seriously and strive to achieve 5 stars, was there anything our team could have done to improve your rating? Best wishes from The Frost Partnership, Estate Agents

4.00 /5
29.09.2017

We recently sold our house (Morten Wood) in Amersham with Frost. I was impressed at the start of the process with the speed in which the details of the house were ready to go to market. However when the viewings started it was a bit harder than I had expected to get feedback on how the viewings had gone. Most of the time we had to do the chasing for that. Having said that, once the house was sold and our chain was in place, I honestly believe the only thing that held it together was Andrew Holdsworth at Frost. He did a superb job of finding information from all parties in the chain way before any other agent had. His local knowledge and relationship with clients and other agents around Amersham was second to none. He did a great job. I would use Frost in Amersham again.

Reply from agent

Hi Nick, Many thanks for taking the time to write a review and for your honest and constructive feedback, which we have noted. We're delighted that Andrew provided such a good service and will pass your message on to both Andrew and our senior management team. Kind regards

3.00 /5
17.03.2017

Just wanted to say what a great service we had from the frost partnership in windsor ! Nicola was a great help from start to finish helping to make the move as smooth as possible with no stress which when you have 3 children is a great bonus Great contact from start to finish !!! Would definetly use again

Reply from agent

Hi Dave, Many thanks for taking the time to write this super review. We'll pass your message on to Nicola and the rest of the Windsor team. Best wishes to you and enjoy your new home ????

1.00 /5

Very slow in coming forward 😴 …

Reply from agent

Hi Mike - We take all feedback seriously and we would like to look into this. However, we do not have any record of contact with our Chalfont St Giles office and therefore have no contact details for you. We would be grateful if you could email your contact information and details of the issue you would like to discuss to marketing@frostweb.co.uk and a manager will contact you. If however you have submitted this review in error, please remove it as this negatively affects our business. Kind regards The Frost Partnership

1.00 /5

Incredibly disappointed as the purchase of a property was not completed due to the poor communication and difficulty with the agent responsible for selling the property. Heather did not respond to emails nor communicate despite assuring she would. Hence it took them over a month to even realise I had pulled out of the sale as she had not responded to the issues I had raised prior. I felt that this was incredibly unprofessional and deterred a potential purchase.NegativeResponsiveness, Professionalism

1.00 /5
21.01.2022

The way you handled my end of tenancy has been complete nightmare. Your property managers created problems for me when there was no need due to lack of communication and finally when it all seems to going OK and was told last Friday that my deposit would be repaid, upon chasing today have been told that it hasn’t been. Will look into this and get it sorted and will take 3-5 working days for the money to repaid. No one seems that bothered about the tenant despite your claims on website etc.I wonder how long before this will be deleted?

1.00 /5
15.11.2021

Require lots of chasing, give incorrect/misleading information

Contact details
Sales Phone:

01494 872233

Lettings Phone:

01494 872233

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00
Address

10 High Street, Chalfont St Giles, Buckinghamshire, HP8 4QF, South East, UK, HP8

Our Chalfont St Giles office covers: Chalfont St Giles, Seer Green, Jordans, Little Chalfont.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Relocation Agent Network
Royal Institution of Chartered Surveyors
Tenancy Deposit Scheme
OFT Approved Estate Agent Redress Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure