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Bond Residential

Following reviews are ordered by highest rating
5.00 /5
23.06.2020

We recently completed on the sale of our property with Bond Residential, and the service provided was excellent. From the 'get-go' when Lee Mann visited us to provide a valuation of our property, Bond Residential have been extremely efficient and professional at all times. Communication from Lee Mann, Chris Carline, Melvin Tuttlebee, Matt Rampersad and Jack Wilson was all very prompt and informative. Bond arranged many viewings of our property and consequently found us the right buyer. We would not hesitate to recommend Bond Residential to our family, friends or colleagues for their property selling or buying needs. Many thanks for providing an excellent service! Kind Regards, Paul & Sarah Charlesworth.

5.00 /5
14.01.2020

Excellent, attentive customer service. A very clever, well-considered, bespoke approach to selling that gives you the best possible chance of moving forward at the best price. Well-informed and helpful staff who are genuinely interested in what’s best for the client. Would strongly recommend using Bond Residential!

5.00 /5
22.03.2018
The service was brilliant , I would definitely recommend them and use them again

They (Jack Wilson) was the one person that kept us informed throughout the whole process- often picking up and giving us information that made our life easier and less stressful. He often took on board enquiries to help us even though there was no payment in it for him - he was just so committed to excellent customer service. thanks you jack - sorry for the delay in responding.

Reply from agent

Hi Rajini Many thanks for taking time to share your experience with others. I am delighted to hear that Jack provided you with an excellent experience and will certainly pass this feedback on to him for you. Kind regards Steve Wiggins, Director

5.00 /5
03.01.2018
Communication was the key

Our neighbour had used Bond residential and was pleased with the service so as the quotes from all three estate agents were the same we decided to go with Bond. All the staff were friendly and helpful but I mainly dealt with Chris Carline who was superb from start to finish. When we were concerned about the lack of potential buyers viewing our house he came around to view the house for himself so that he could better present the house to potential buyers. He stayed in contact with us throughout the selling process keeping us up to date with developments and when we had a buyer he also updated our new house builder. Although we didn’t have many people viewing our property (4 in total) I felt they were serious so Bond did a good job weeding out voyeurs.

Reply from agent

Hi Peter Many thanks for taking the time to review and share your experience of Bond Residential with others. We are delighted to hear that you have been happy with the service received and hope your moving day goes smoothly. If there is anything else we can assist with in the meantime then please let us know. Kind regards Steve Wiggins, Director

5.00 /5
25.10.2017
A thoroughly professional service.

Bond Residential, in the shape of Steve and Allen have been splendid throughout this sale process. Professional appraisal and presentation of the property and then excellent communication throughout, once matters were in the hands of the legal people. A beacon of sanity in this bizarre system of property sales. Thank you very much for your support. I am already recommending Bond Residential to anyone I hear might be thinking of selling.

Reply from agent

Hi Patricia Thank you for your very kind words and review.. I am delighted to hear you are recommending us already, it is really appreciated by all of the team. Kind regards

5.00 /5
10.10.2017
Highly recommend

5.00 /5
03.10.2017
Quality Service and a refreshing approach to Estate Agents

Steve and the team at Bond provided an excellent service through out the process. They listened and acted with integrity. they have kept me updated and taken my requests on board with out being over bearing or over zealous like some other agencies can be. There was no pressure at any stage just good, accurate advise at every stage.

Reply from agent

Hi Ryan, thanks for taking the time to provide us with such excellent feedback. Hope moving day goes smoothly for you and that you are very happy in your new home. Kind Regards Steve & the team

5.00 /5
27.08.2017
Rental Feedback

Michelle at Bonds could not have been more helpful. She effectively managed the process from start to finish meaning our move was hassle free. Nothing was too much trouble and communication was and continues to be excellent. We would not hesitate to recommend Bonds in general and Michelle in particular. Thank you !

Reply from agent

Hi Shane Many thanks for your kind words and review. We are delighted that you were happy enough to recommend us and Michelle in particular. Kind Regards

5.00 /5
14.08.2017
Outstanding Letting Agents

Bond Residential came to us highly recommended and they have not disappointed. Our property was let very quickly after only one viewing. Michelle handled the let in a very professional and yet friendly and approachable manner. i would certainly recommend Bond Residential to anyone thinking of letting their property.

Reply from agent

Hi Richard Many thanks for your wonderful review and recommendation.

5.00 /5
15.06.2017
Professional, Personal Top Class Service

I first met Graham when we had to put Mum's house up for sale, due to personal circumstances. He visited the property promptly and offered suggestions for sale. I did meet with another agent, but it seemed that for the money, the internet would do all the work! How different Bonds' approach. Open house viewings organised for 2 different occasions, suggestions on how to dress the property, regular updates and chats and a very professional service. They supported us extremely well through the offer stage and the house sold in absolutely no time and the ongoing support has been very good. We exchanged last week and will complete very soon, giving us one less headache to worry about. Graham and more recently Steve, supported the whole process and ensured we were kept up to date with the progress. I would absolutely recommend these guys and will be using them again very soon, as I have some more property to sell, No hesitation! A massive thank you and well done, too.

Reply from agent

Hi Mick We really appreciate your very kind review and are delighted to hear that you are so happy with the service we provided. We look forward to being of assistance again for you. Many thanks Steve & Graham

Contact details
Sales Phone:

01245 500599

Lettings Phone:

01245 500599

Opening hours

Unknown

Address

43 New London Road, Chelmsford, Essex, CM2 0ND, South East, UK

Founded in 2009, the Directors - Graham Hughes, Steve Wiggins and Lee Mann have nearly 80 years experience between them. Their vision for the company was to ensure that their clients received an exceptional personal service and as stress free an experience as possible when moving home. This vision together with their 8 point customer charter quickly led to Bond Residential becoming established as one of the leading Independent Estate Agents in the City. Their reputation for success and outstanding customer service was further enhanced when in 2012 clients voted them Best Independent Estate Agent in the South East and Runners Up for the Grand Prix award for Best Independent Estate Agent in the UK at the Prestigious ESTA awards which are hosted annually in London by Channel 4's Phil Spencer. Bond Residential are located in the heart of the City Centre and specialise in Residential Sales, Land & New Homes and Lettings & Property Management. Since they opened the doors the company has gone from strength to strength and now employs 13 staff and with combined experience of over 140 years it is safe to say are the most experienced sales team in Chelmsford. Their outstanding reviews and the customers that return to them year after year are testament to the Directors vision and their ability to deliver success and outstanding customer service time and time again. Therefore you can be assured that whether you are buying, selling or letting a home you will be dealing with one of the best Independent Estate Agents in the area.

Our team

Steve Wiggins

Bond Residential

Graham Hughes

Lee Mann

Michelle Goodwin

Chris Carline

Jack Wilson

Allan Davis

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available