I have dealt with this letting agency for ten years. Two properties and two awful landlords. The team made every effort to assist despite the scant regard both landlords displayed for my rights and comfort. They constantly made my situation better by ensuring work was carried out or equipment provided. Anyone requiring to rent a property in their area can be assured of an excellent service.

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My husband and I rented a beautiful flat in Derby. The process was easy and smooth, they agreed to let us see the property twice, as the first time we were unable to check a couple of things due to the previous tenant. The team was very professional, responsive, accommodating and nice. The cherry on top was the Prosecco and card the day that we moved and the phone call around a week later to check in with us and see if we had any issues. Strongly recommend them.

Excellent professional service, everything went so smoothly, would definitely recommend and use again.PositiveProfessionalism

I rarely have any issues, but I had one today, my fuse box had died on me and as a freelance / contract programmer I often work from home, that was this morning, and this afternoon I'm back up and running, great stuff!PositiveResponsiveness, Professionalism

Thought would take the opportunity to mention Steven Fletcher of Professional Properties in Derby. Have spoken to him many times over the last 5 years and have always found him to be friendly, professional and very helpful. When I have to call PP and Steven answers I know that my enquiry will be handled well.PositiveResponsiveness, Professionalism

I want to say thank you for the outstanding team at Professional Properties for the effortless transition on moving into my first home. The team are truly exceptional and have made the whole process incredibly easy. Property decisions can be found challenging but professional properties dedicate themselves in providing first class service In achieving your dream home, because of course, there is no place like home. Getting the keys to your new home is unlocking your next chapter and I couldn’t imagine achieving it without the responsive, friendly and efficient service that the professional properties team provide. I would highly recommend them to anyone who's looking for the guidance to start their new adventure in their new home.PositiveResponsiveness, Professionalism

Hi, It is a pleasure to have the opportunity to comment on the service we have had from Professional properties. Things have been rather mixed from our side but we have always worked with people like Steven and Laura to make our rental as smooth as possible. Steven has provided and exemplary service acting as a bridge between us, the landlord and the trades when required. All jobs have been acknowledged, progress informed of and carried out to a good standard. Steven is always kind and professional enough to follow up each time to ensure a satisfactory outcome has been achieved. We greatly appreciate your diligence and professionalism. Kind regards Dave TaitPositiveProfessionalism

Great, experienced, and very knowledgeable property lettings manager in Derby. Simon will look after Your properties, and he makes sure You will buy them in the right areas.

Had a flat with professional properties for 2 and a half years! They was always on top of any property issues and the owner is really attentive and helped me when I’d locked my self out. Since moving I’ve seen that not all agencies act as fast as these, great agency to rent with 5* to the team especially Chris Allison and Kelsey