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Whitegates Doncaster

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Worst estate agent I have ever dealt with put numerous offers in on houses, they never bother to get back to you and appear to actively encourage gazumping.

Reply from agent

Hi Mr Hill, thank you for your feedback. We are aware of your offer and it is our responsibility to secure the highest possible price for our client whom we act for. Should you wish to discuss the matter further we would be more than happy to help. You can give us a call or send an email to doncaster@whitegates.co.uk.

1.00 /5

The worst estate agent in Doncaster. You turn down offers on behalf of vendors and you don't get back to people so you can allow for more time to get higher offers in. My husband made an offer on on a property only to be told 3 weeks later it has sold at the price we had actually offered! We lost out because you didn't get back to us. Encouraging gazumping, turning down offers and generally lying about the status of a property gives a clear message about your teams morals and trustworthiness. You should work for both vendor and buyer but it seems as though you are just after the commission. On top of that, it's impossible to get through to the sales team, it is only the letting team that ever answer the phone.

Reply from agent

Hi Mrs Hill, thank you for your feedback. We are aware of your offer and it is our responsibility to secure the highest possible price for our client whom we act for. Should you wish to discuss the matter further we would be more than happy to help. You can give us a call or send an email to doncaster@whitegates.co.uk.

1.00 /5
07.03.2022

The worst estate agent in Doncaster. You turn down offers on behalf of vendors and you don't get back to people so you can allow for more time to get higher offers in. My husband made an offer on on a property only to be told 3 weeks later it has sold at the price we had actually offered! We lost out because you didn't get back to us. Encouraging gazumping, turning down offers and generally lying about the status of a property gives a clear message about your teams morals and trustworthiness. You should work for both vendor and buyer but it seems as though you are just after the commission. On top of that, it's impossible to get through to the sales team, it is only the letting team that ever answer the phone.

1.00 /5

Really not happy with whitegates to be honest, their service has completely gone down hill since we started with them and we are paying super high fees that are not justified what so ever. Very disappointed with the serviceNegativeQuality, Value

1.00 /5

No selling only telling

Reply from agent

Hi Mohammed, I am unsure as to the review and we can't find your details on system. Please could you email doncaster@whitegates.co.uk with more information and we will try our best to resolve this for you. Many Thanks

1.00 /5

Absolutely disgusting. Not recommend at all.you will not sell my property with out my signature. Looking forward too the court dates outrageous be aware people

Reply from agent

I am sorry to hear you are upset and being treated unfairly however we can only pass on the information to the person who is legally appointed. Please refer back to these people with anything you are unsure of or need any updates.

1.00 /5

I'd give no stars if I could.NegativeResponsiveness, Professionalism

Reply from agent

Hello, we are very sorry to hear your feedback. Could you please provide your full name and a short description as to what has happened and send this to doncaster@whitegates.co.uk as we are unable to find you on our system. Look forward to hearing from you.

1.00 /5

I tried to rent an apartment from this agency. Went to appointment 2 times and for the first one, when i was waiting at the address they called me and told me that we can not make the meeting because they let the apartment, for the second one i called them when i was at the address again and they told me the tenant did not leave the keys so they are not able to show the house. They are not responsible and working with them is wasting time. For 9 days i am still waiting for getting my holding deposit back from them. Never recommending. It should not be even the last chance to work with this disrespectful agency.NegativeResponsiveness, Professionalism

Reply from agent

Hi Sibel, We are sorry to hear this and appreciate the feedback given. If the issue still isnt sorted you can email doncaster.lettings@whitegates.co.uk or alternatively give us a call. Thank you.

1.00 /5

I tried to rent an apartment from this agency. Went to appointment 2 times and for the first one, when i was waiting at the address they called me and told me that we can not make the meeting because they let the apartment, for the second one i called them when i was at the address again and they told me the tenant did not leave the keys so they are not able to show the house. They are not responsible and working with them is wasting time. For 9 days i am still waiting for getting my holding deposit back from them. Never recommending. It should not be even the last chance to work with this disrespectful agency.

Reply from agent

Hi Sibel, We are sorry to hear this and appreciate the feedback given. If the issue still isnt sorted you can email doncaster.lettings@whitegates.co.uk or alternatively give us a call. Thank you.

1.00 /5

I'd give no stars if I could.

Reply from agent

Hello, we are very sorry to hear your feedback. Could you please provide your full name and a short description as to what has happened and send this to doncaster@whitegates.co.uk as we are unable to find you on our system. Look forward to hearing from you.

Contact details
Sales Phone:

01302 327291

Lettings Phone:

01302 327291

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 13:00
Address

Consort House , Waterdale, Doncaster , South Yorkshire, DN1 3HR, North East, UK, DN1

Whitegates are proud to be one of Doncaster's leading residential estate agents, delivering an unrivalled blend of fabulous marketing and customer service through the dedication of our local vibrant team, who are both friendly and approachable. Whitegates have been the trusted agent in Doncaster since 1979 and we continue to listen to all our customers' needs to provide the very best service to help you get moving fast! Whether you are selling, letting or just considering your next move, a great place to start is to browse through our website and take a peek at our team who are ready to help. Alternatively pop in to our office for a coffee and a chat.

Our team

No team information available

Property Ombudsman Sales
Property Ombudsman Lettings
UKALA
OFT Approved Estate Agent Redress Scheme
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available