Just had a mid term review with Katy. She was quick and efficient, and made me feel like she was there for me as well as the landlord. Moss have good systems, with everything online, but also are available on the phone if you need them. Never had an issue with them!

Victoria is an asset to this business. She's professional, objective and absolutely amazing at her job. Keeps me informed throughout the process, deals with the issues at hand and ensures open and transparent communication. Been dealing with estate agents for the last 3 years and Victoria tops the list by miles.

Katy is great and has been amazing in my house search, making the process stress free and easy. Katy always responds so quickly to any questions that I have and is really understanding & approachable. Thank you for all your help Katy! You’re a credit to Moss Properties!

Can’t recommend Moss Properties enough. Katy and Shanice did such a good job of sorting the administration for our letting, that I was genuinely shocked at how fast and efficiently they managed it. Constant contact through each stage of the process with Katy, who settled any queries we had and guided us through everything. Thankyou guys so much.

I completed a viewing with Victoria on Friday, She could not have been any more helpful and friendly, she clearly understood what I was looking for in a property and gave some great advice - Thanks Victoria

Grace has been with us since the start of our application through to us being handed the keys. The process has been straight forwarded and simplified thanks to Grace. She has been forwarded with her information and willing to go above and beyond through the whole process offering advice and sharing key relevant tools and information for new renters. This is my first time moving out from home and the market is crazy at the minute with much stress trying to speak with last agencies however, Grace has made my time with Moss hassle free! Thank so much to Grace and the team!

Victoria has been a star since our first interaction which was an enquiry regarding an apartment up for sale with Moss Properties. She has been excellent with her communication on a regular basis throughout the process of arranging a viewing and me having an offer successfully accepted. At the viewing itself she was full of relevant information about the property and advice regarding next steps. Follow up calls/emails have been answered efficiently, in a professional manner and not just in normal office hours. I have no doubt this will continue until the sale is completed. I would definitely recommend anyone who is buying/selling a property to use Moss Properties.

Grace Hall, makes the customer experience simple and convenient :)

Customer service is excellent. Thank you Grace

Her quick response to my enquiry was fantastic... Keep it like this Grace..