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RH and RW Clutton Chartered Surveyors and Land Agents

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
Reply from agent

Hello. I see you left a 1 star rating, but no details about your experience with us. I would be interested to hear how we can help you better - might you be able to send an email to mail@rhrwclutton.co.uk? - Sam

1.00 /5

Very unimpressed

Reply from agent

Hello. I see you left a 1 star rating, but no details about your experience with us. I would be interested to hear how we can help you better - might you be able to send an email to mail@rhrwclutton.co.uk? - Sam

1.00 /5

Very unimpressed

Reply from agent

Hello. I see you left a 1 star rating, but no details about your experience with us. I would be interested to hear how we can help you better - might you be able to send an email to mail@rhrwclutton.co.uk? - Sam

1.00 /5

Never have I spoken to a more unhelpful and obnoxious man. Oliver needs to go back to customer relations school. Heaven only knows how he manages to sell anything. Very poor service.

Reply from agent

Dear Mr Gander, we are sorry that you were not satisfied with the service provided yesterday. We regret that we are not however permitted to reveal offers that our clients have already received for property which is on the market. We do appreciate that this may seem unhelpful to other potential bidders and perhaps we could have dealt with the issue in more understanding terms but we are unfortunately restricted in what we are permitted to say to other interested parties.

1.00 /5

As a first time buyer I've spoken to quite a few agents and been told all sorts of different things. With this company, I felt was looked down upon for what sort of property I was looking at (something very run down and in dire need of repair/renovation), and upon discussing offers I was told that I should "go and ask your parents for more money". Never in my life have I had something so insulting said to me by a "professional" representing an industry where they are already made fun of, and now I know why! Wherever James learned to speak to customers is beyond me. This happened on 28th October at around 10:30am if RH&RW Clutton can be so much as bothered to investigate. I'm sure, that if my parents were around to be involved in the biggest decision of my life, that I would have no issue asking them for help, but as they're not, I guess I'll have to go without and shockingly, use my own money. Sound advice right there, sound advice indeed.

Reply from agent

Dear Ms Lescheva. Thank you for bringing this to our attention. We are very sorry to hear that you were upset by your experience speaking to us in October about a potential purchase. We have investigated the issue and we can assure you that in no way was there any intention to cause any offence and we apologise if any distress was caused. We appreciate that buying a first home can be very challenging and we wish you the best of luck in your search for the perfect first home.

1.00 /5

Awful company. I rented a property through them, which appeared to be lovely and in good condition. It turned out that there'd been substantial water damage throughout the property, and several unfixed leaks, which the company failed to fix. They were terrible at responding to emails, and their workmen failed to turn up on several occasions. I had to call environmental health in to get any results at all, and even now, they are trying to claim money for damages that happened due to their negligence. I would absolutely avoid at all costs. I've had to throw away hundreds of pounds worth of property because of damage due to leaks and water damage, and all these problems were highlighted BEFORE I moved into property.

1.00 /5

Awful company. I rented a property through them, which appeared to be lovely and in good condition. It turned out that there'd been substantial water damage throughout the property, and several unfixed leaks, which the company failed to fix. They were terrible at responding to emails, and their workmen failed to turn up on several occasions. I had to call environmental health in to get any results at all, and even now, they are trying to claim money for damages that happened due to their negligence. I would absolutely avoid at all costs. I've had to throw away hundreds of pounds worth of property because of damage due to leaks and water damage, and all these problems were highlighted BEFORE I moved into property.

Contact details
Sales Phone:

0843 283 0666

Opening hours

Unknown

Address

92 High Street, East Grinstead, West Sussex, RH19 3DF, South East, UK, RH19

No about information available

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available