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Kings Group

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

I have used Kings a couple of times in the past for letting a property and this time used them for a sale of a property. Georgia was very helpful upon my initial contact and she has good negotiation skills which led me to use Kings. Isaacs Rose the manager was my main point of contact and I found him to be attentive and professional with a good understanding of my needs. His team members also kept me regularly updated and I can say I have been happy with their service and would recommend Kings to those looking to both let and sell their property. Though not successful at this stage in selling the property, I appreciate the help given by Kings Enfield Town and have given this review as to my opinion on their services.

Reply from agent

Hello Sofia Thank you for your kind words in your review. All the team really appreciate it. Kind Regards All the team at Kings Group, Enfield Town

4.00 /5

I'd like to thank Richard and the team at kings group Enfield for selling my home and the great service they provided

2.00 /5
Reply from agent

Hello Thank you for leaving a review for us. We can see this was a 2 star review with no comments left. Please do email our lettings director should there be anything you wish to bring to our attention that has made you leave a 2 star review so we can look into this for you. Jade.fox@kings-group.net Thank you

2.00 /5
Reply from agent

Dear Raymond, Hello Raymond Sorry that you seemed to not have had a great experience, could I ask you to contact me on the following Email: reviews@kings-group.net with more information so that I could get some context on your review score? Many Thanks

1.00 /5
Reply from agent

Hello Thank you for taking the time to leave a review, however I am sorry to see this is 1 star with no comment. We would be more than happy to look into this for you, if you wish to contact our lettings director Jade Fox. You can reach Jade via email jade.fox@kings-group.net Kind Regards Kelly

1.00 /5

I have rented from them in past, and they were terrible. They promised a professionaly cleaning of the carpets before we entered the house, however this was done after we were inside for 2 months. When we left they claimed the cleaning on our deposit. On top of that they tried to claim several other issues as if it was our fault. Luckily we found picture of older ads of the flat with the problems already there. I will never buy or rent from them again.

Reply from agent

Dear Layon Thank you so much for taking the time to post a review. I am sorry you feel that Kings have not provided an excellent service that we are used to providing for you. Could you possibly email me directly on ella.fletcher@kings-group.net and I will personally look into this for you. Kind Regards Ella

1.00 /5
Reply from agent

Dear Phoenix We are sorry to see that you feel your experience with us only deserved a low rating. Unfortunately I am unable to find your details on our database, please could you Email me directly on; reviews@kings-group.net with your details and the property/office this relates to and what happened so that I may look into this further for you. Kind Regards Kelly

1.00 /5

this Estate agent threatened us by sending an evicted letter, now they have regretted it and still don’t want to renew the tenancy agreement. We really need help. Any suggestions? Is this allowed for them to act like this? Where can I rise my issue. I already notified Enfield Council and they said they will take an action against them. The most worst estate agents I’ve ever had.

Reply from agent

Dear Chalak I am very sorry to hear about your recent experience. Having looked on our system I am unable to find any details relating to yourself. Please could I ask you to contact me on HelpINeedAdvice@kings-group.net so that I can gain more information and try to help. Kind Regards Kelly

1.00 /5

AVOID !!!!!!!!!!!!!! Trying to sell my property with them and they are terrible . Do not be fooled by the confident approach . Went with them as they offered lower commission 0.75% compared to competitors and I regret immensely !!!! Lack of experience , no knowledge of area , time wasting viewings just to look good .

Reply from agent

I am very sorry to hear of your complaint . We did have 11 viewings but were unable to achieve a sale . James Smith is a senior manager and has been with Kings Group for over 10 years and is extremely knowledgeable . We did also feedback after every viewing . Unfortunately we can only apologies for being unable to agree a sale . We do wish you the very best in selling your property in the future . Thank you

1.00 /5

I don't know how they still operate, all staff are new, no experience, they just waiting for buyer to call asking about my property they had no evidence on trying to sell my property except for sending random emails to everyone on their record on the hope someone will call back, I have passed their office few times and notice they all swinging on their chairs like kings but no one seems making sales calls.

Contact details

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Opening hours

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Address

25, Silver Street, Enfield, EN1 3EF, UK, EN1

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