Bunch of rip off thiefs

I put forward an application on a flat but they never had the courtesy to call back

I had an overall shockingly bad experience!!! They ignored my emails for months, I had to explain our problems multiple times to different people and noone wanted to take responsibility. When I finally got an answer, it was contradicting. They are unorganised and not helpful. This agency simply does not care about their tenants.

Terrible company. No matter how nice the property or how good the deal, walk away.

Rip off merchants. Attempt to lie to steal as much as your deposit as possible. Posting as a matter of public interest as this company are complete scam artists who do not value their tenants and will do anything but assist with any problems you may have during your tenancy. We documented our living conditions and luckily we managed to secure a full refund from SDS on our deposit after 6 months of contesting Martin and Co (who funnily enough could provide ZERO evidence of what they were claiming). AVOID!!!!!

They are impolite and unprofessional . The houses that they offer are not suitable for living and when issues emerge they let the landloard handle them whenever and however he/she wants . They take advantage of students and are not helful at all. I do not understand how they still exist as an agency and I would not recommend to anyone to even pass outside their office, let alone rent or buy a flat from them.

Poor customer service and unprofessional management. Letting agent decided to report to potential new landlord that he had seen my partner smoking while walking on the pavement opposite the office. I do not smoke or let anyone smoke in my flat, as per the tenancy agreement. What people get up to out with your managed properties is of no business of Martin and Co.

Poorly organised. They signed me up to wrong address on gas account. They sent us a contract with the wrong rental amount in it. They told us only one tenant needed a reference, then changed their mind. They tried to rush us to agree to renewing a tenancy 2 months before our notice period. They sent a letter informing us the rent was increasing, but rental amount was same as before! I'd avoid like the plague. Edit: Martin & Co I attach some excepts from your emails to me, seeing as you cannot evidence of my claims: On 20th Oct 2017, Kasia Zasada wrote to me: "We will ask for the balance due - £920 for the rent and £1600 for the rest of the deposit - £2520 in total." Our rent and deposit were actually £950 and £1800 respectively. We had to email to get Martin & Co to get the correct amount on the contract. Your letter dated 17th March stated a rent increase: "to reflect recent changes in the property sector I now write to you to highlight that the rental for this particular property shall be increased to £950 PCM at renewal stage." The rent was already £950PCM, so the letter was incorrect.