Needed to chase things up a lot of the time at the start of finding somewhere to live. Viewings were not written down and wasted trips to the property happened. On the whole the ladies I dealt with were very nice and helpful once things started to get in motion. The main thing for me was the lack of transparency when it came to fees with rented accommodation in regards to pets. My advice is if you are renting through this company and have pets ensure you know what the extra rent per month is going to as not all within the company are clear on this. Other than that no problems with service

Doesnt do much

It all started well enough with DDM but then abruptly went downhill. I made an enquiry into a property they have for sale online and I was called back within a few hours by a friendly lady to arrange a date and time, I provisionally said yes to what she had available however explicitly said that I would need to confirm with my partner as she has lots of meetings at work and would need to make sure she was available, this didn’t seem to be a problem. I since tried to call back for around 4 days however no one picked up the phone until today when I had the misfortune of speaking to an extremely rude female member of staff. I told her which property I was calling about to which she replied in a very disinterested manner “right….ok” and that I wanted to confirm the appointment to which she snapped back at me “hang on whilst I get the diary!!” Then proceeded to tell me again in a very abrupt manner “well it’s already confirmed!” Which shouldn’t be the case as I was very explicit that I needed to check first! We’ve cancelled the appointment now as we don’t want to deal with DDM. If you’re buying, selling, renting or a landlord I’d certainly consider using other agents as you won’t get anywhere with this lot.

After finishing my affairs with this agency they are still holding my deposit even if the landlord has agreed to have it released over a week ago and the expected date given by the agency has passed. No one is taking responsibility for it, the Grimsby office will pass it to their Scunthorpe branch, where Aaron is not replying to his emails and Lynne who actually is supposed to help me with this according to the Grimsby branch manager tells me to wait for Aaron to reply. Everyone is passing the ball, no one takes ownership of problems and lack of proactiveness. Guess I'll have to involve my solicitor to get back what's mine. Stay away from them if you want to get your deposit back!

Please see my review on DDM Scunthorpe. Zero stars. Sham company.

They could do the job they are paid for. shocking.

Please do not use this company the staff in the grimsby branch are really rude ,unhelpful and there are a lot better estate agents in grimsby to useNegativeResponsiveness

I would not recommend this company if you are selling your property, the staff are rude sarcastic and completely unprofessional, I made a offer on a property a week ago and they didn't even get back to me, when I called back I was greeted by a completely obnoxious rude person in the grimsby branch, please if you want to sell or rent your property use another companyNegativeQuality

Rubbish service was interested in a property to buy, i told the staff i was really interested in buying the property but wanted to view it first, they couldnt suit my needs due to working long hours, then got a call to say they can get me booked in for viewing to suit me. Then found out property had been sold and i wasnt informed of this, i had to ring up myself for the update. Very poor staff and service. Receptionist laughed over the phone when i said im not happy with the service ive received and i explained i was interested yo buy property and they couldnt even give a a viewing till week after. Poor poor poor service. Wouldnt recommend to anyone.NegativeProfessionalism