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Ryder and Dutton

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

The entire process for us moving into our new home took over 7 months in total. It was a text book nightmare case, from Japanese Knotweed, Posessorary titles, basment leakage and chimney stack reports, to top it off we found ourselves in the middle of a pandemic where businesses were furloughed and business as usual was a thing of the past. Catherine and Rachel were amazing throughout. Both picking up emails throughout the COVID 19 pandemic, chasing numerous queries and making us feel like there was someone helping us through the process every step of the way. We had regular phone calls and at times what felt like a laborious, frustrating process seem like there was light at the end of the tunnel with their positive and continued support. Thank you both for sticking with us till the end. Melissa & Mike

Reply from agent

What a lovely review. Thanks so much Mel and Mike, it really was a difficult file but we got there in the end. Thanks to you also for sticking with us til the end. I truly hope you enjoy your new home now. All the very best, Catherine and Rachel

5.00 /5

Thank you to Becky Taylor & Nikki Cockcroft for all of their help with getting our mortgage! They made the process easier and kept us updated continuously. Both supported us and gave us all the information we needed. Thank you both! ☺

Reply from agent

Hi Chloe, Thanks for the lovely comments, were really happy that you have been pleased with the service received so far. Kind Regards Becky and Nikki

5.00 /5

A big thank you to Nikki Cockcroft and Becky Taylor for helping me get a mortgage and all the support they have given me. Both very friendly , warm staff who are always willing to help and quick response with emails and phone calls etc. I am very happy with the service they provided. Thanks again . Claire

Reply from agent

Hi Claire, thanks so much for your kind words, myself and Nikki have found it a pleasure to helping you. Kind Regards Becky

5.00 /5

I cannot fault the support , care and professionalism of Catherine Salisbury and Rachel Brettell. After my dad passed away we put his bungalow up for sale. Catherine has kept me informed constantly and the odd email reassuring me although things maybe quiet they were working in the background especially when everything had to go to probate . I can’t believe how many viewings they had Im Such a short time ! Thank you so much and I would recommend them without reservation . Thank you so much for making a very stressful situation go as painless as possible xx Maria Kenny Maria Kenny

Reply from agent

Thank you Maria, it has been once again, a pleasure to help you with the sale of your property. We are glad that you continue to be pleased with our efforts and we are always happy to help in the future. I know this has been a difficult one for you and I’m glad we made things a little easier for you. Warmest regards Catherine, Rachel and Lynn

5.00 /5

The outstanding level of service I received from Catherine, Lynn & Rachel at Ryder & Dutton in Heywood has really blown me away. Estate agents don't always get the best press, but the team here certainly deserve it. They consistently went over and above what is expected of them and the sale nearly fell through on a few seperate occasions, but they managed to rescue it. I simply cannot recommend them enough. Thank you all!

Reply from agent

James it has been an absolute pleasure. It hasn’t been the easiest matter to get through but we got there in the end!! We all wish you nothing but happiness for the future. Warmest regards Catherine, Lynn and Rachel

5.00 /5

After struggles with getting a Mortgage that best suited my fiancé & me, Nikki Cockcroft and Becky Taylor found the perfect one within a day. We can't thank them enough for what they have/are doing for us. They've gone above and beyond setting us up ready to move in. If you're struggling to get an AIP that fits your requirements with an added exceptional service then Nikki & Becky are the Mortgage advisers for you! We will be 100% recommending Nikki & Becky too all our friends and family who are looking to buy a property. Thank you Curt & Emma

Reply from agent

Thank you Curtis and Emma for the lovely review, we really appreciate your kind comments, Kind Regards Becky and Nikki

5.00 /5

Nothing short of outstanding service and professionalism from the Heywood team; from start to end of our dealing with them we cannot find fault. Lynn, although not taking point on our sale, always knew who we were and where we were up to in the process. It was clear from Rachel's professional yet approachable demeanour that she was the agent for us. Viewings were organised, plentiful, and must have been engaging as our property sold within 10 days. Catherine held our hand through every part of the sale. What you need when selling a house is the support of someone who is always contactable, and is constantly going that extra mile to reassure you they have your best interests at heart. That is what Catherine provided from day one. I can fully endorse the Heywood Ryder and Dutton team to do everything in their power to assist customers in selling their house as stress-free as possible. Mr Carden.

Reply from agent

Thank you so much for your kind words. It was a pleasure to sell your property and we’re grateful that you chose us to help you. Best of luck with your move and for the future. Kind regards, Rachel, Catherine and Lynn.

5.00 /5

I've had to remortgage following divorce and had to revise my life insurance policies as a consequence. Becky made the process quick and easy with efficient communication throughout. She's really pleasant to deal with too - definitely a human and not a robot like you can get with some companies. I know it's only life insurance but the job was done really well - I just hope I never have to put it to the test! Thanks Becky

Reply from agent

Hi Andrew, Thank you for the review and your kind comments, I really appreciate you taking time to leave me a review. Best Wishes Becky

5.00 /5

We would like to say thank you so much to Catherine and Rachel at the Heywood branch, they both went above and beyond what we expected. They were always available to reassure and answer all our questions. It’s said that moving house is stressful and it is but with the support of Catherine and Rachel we are now settled in our new home. Thank you ladies you are an asset to Ryder and Dutton, best wishes to you both, Angie & Tom

Reply from agent

So glad you were happy with our efforts and wish you so much happiness for the future. Thank you for the lovely review. Warm regards Catherine and Rachel

5.00 /5

Ryder and Dutton, Heywood Branch handled the sale of my dad’s house. They were fantastic, very professional, understanding of the situation and delivered a “Top Class” service. All of the staff I dealt with Catherine, Lynda and Rachel provided excellent communication throughout the process and I cannot rate them high enough for their professionalism and delivery of a great experience. We were selling my dad’s house in Heywood and we live in Bishop Auckland. Rachel and the team checked on the house weekly as part of the insurance requirement due to my dad being in a care home in Durham and the house being empty. This was something they did not have to do however, they provided this service to a schedule which was beyond expectation. In addition to this, Catherine and Lynda provided updates on a regular basis even when there was little happening in the sale process. I cannot praise the R&D Heywood team enough for their professionalism and service. You would be a fool not to use them If you are selling a property. >10/10 is my rating and this is not an exaggeration. They are all fantastic.

Reply from agent

Wow, what a fabulous review!! We are so happy you were pleased with our efforts and so glad the sale is all completed for you now. We wish you all the very best for the future and should you or your friends or family ever need any help with the house selling/buying process we are very happy to help. Warm regards, Catherine, Rachel and Lynn

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Address

22 Market Place, Heywood, Greater Manchester, OL10 4NL, North West, UK, OL10

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