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Williams & Goodwin The Property People Ltd - Holyhead & West Anglesey area

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
20.08.2024
Excellent staff

I have just completed the sale of a second property in 12 months, through the office of Williams & Goodwin, Holyhead. I have dealt mostly with the manager Matthew Griffin and also with Jamie McInnerney. The first impression when dealing with Matthew has been positive on both occasions. Both properties were very different but I felt each time that I was given an honest and realistic assessment of the properties positive and slightly negative aspect. When these assessments were queried the replies were always considered and patiently given. I always felt Matthew always had my interest at heart and with the information I provided coupled with his expertise in the field, I felt we were working as a team. A reassuring feeling when dealing with assets of high value. There were the inevitable delays in the sale process - not caused by W.& G. - and I was always kept informed about these. I also evidenced the work carried out by Matthew and his colleagues in an effort to speed up the sale process on these occasions. I was pleased with the price obtained for the two properties and would not hesitate to avail of the services of Matthew and his staff if I had cause to sell a property again. A positive experience and I am very grateful for the professional attitude of the staff and for the work they carried out on my behalf.

Reply from agent

Dear Alun, Thank you for your thoughtful and comprehensive review! It's been a pleasure to assist you with your property sales and we're thrilled to hear about your positive experiences with Matthew, Jamie, and our team. We pride ourselves on our commitment to honest assessments and teamwork, and we're glad that this resonated with you. Should you require our services again, please do not hesitate to contact our team. Best wishes, from all at Williams & Goodwin The Property People.

5.00 /5
13.06.2024
Charlotte

Myself and my partner have just purchased our first property with Williams&Goodwin. We had our viewing with Charlotte and she has been our main point of contact throughout this whole process. She has gone above and beyond when we have had any queries and has made this whole process less stressful. We cannot thank her enough.

Reply from agent

Dear Mary, Thank in advance for your kind words and five-star review! We're thrilled to hear about your positive experience with Charlotte and the peace of mind she brought to your first property purchase. Your gratitude has been shared with her and the team. Congratulations on your new home, and if there's anything more we can do for you in the future, please don't hesitate. Kind regards, Williams & Goodwin - Holyhead.

5.00 /5

Williams and Goodwin Holyhead to sell two properties. Found the service to be professional and friendly. The latest sale was handled by Charlotte who was extremely professional and committed in ensuring the sale completed. I will certainly use them again and would not hesitate in recommending them.

Reply from agent

Thank you so much for your glowing review! 🌟 We're absolutely thrilled to hear about your positive experience with our Holyhead team. We're delighted that you found our service both professional and friendly. Charlotte will be over the moon to hear your kind words about her dedication and professionalism in ensuring your latest sales went smoothly. Regards - Williams & Goodwin

5.00 /5
27.05.2024
Excellent service all round

I dealt with the Holyhead office where the staff are excellent at their jobs. Friendly,efficient, trustworthy.Matthew and Jamie were always available when I needed to contact them and always answered my questions promptly. I would highly recommend Williams and Goodwin for selling a house. I'm hoping that when it's time for me to purchase my next property that I will be dealing with Williams and Goodwin again. All of the staff that I talked with were excellent at their jobs. Wonderful, wonderful, wonderful.

Reply from agent

Thank you so much for your glowing review Miranda! We're thrilled to hear about your positive experience with our Holyhead office. Your recommendation means the world to us, and we're committed to providing a wonderful service every time. Thank you for choosing Williams and Goodwin and best wishes for the future.

5.00 /5

Very happy that we chose Willliams & Goodwin manage our long term let, Anton & team have been extremely professional throughout the process, even when things didn't go as they should with nightmare tenants. Also glad we took up there advice with Landlords insurance.

Reply from agent

"Thank you for your kind words! We're thrilled to hear that you're happy with our service. Anton and the team are dedicated to ensuring a smooth experience, even in challenging situations. We're also glad our advice on landlord insurance proved helpful. Regards.

5.00 /5
22.05.2024
Long Term let Management

Very happy that we chose Willliams & Goodwin manage our long term let, Anton & team have been extremely professional throughout the process, even when things didn't go as they should with nightmare tenants. Also glad we took up there advice with Landlords insurance.

5.00 /5
20.05.2024
First-Time Buyer Experience

I cannot recommend or thank Williams&Goodwin Holyhead Branch enough for their supported and guidance as I bought my first home. From the friendly viewing accompanied by Jamie to the continued reassurance, communication and updates from Charlotte, the team were so approachable and professional throughout. Buying your first home can be a terrifying prospect, but Williams&Goodwin were always happy to help, and resulted in me obtaining my keys after a mere 9 weeks! Really impressed!

Reply from agent

Dear Sara, Thank you so much for your kind words and wonderful review! It was our pleasure to support you through your first home purchase. Jamie, Charlotte, and the entire Holyhead Branch team are delighted to hear about your positive experience. We're thrilled we could make the process smooth and are grateful to have been part of your milestone. Wishing you all the best as

5.00 /5
19.05.2024
Very capable and professional agents

I have nothing but good things to say about the agents in Holyhead. After a difficult family time, Jamie and Matthew made things very easy for me. From Valuation, to marketing the property, doing all my viewings with feedback from very viewing to negotiating a price and ultimately closing the sale. Professional service, I was well informed at all times. Would highly recommend.

Reply from agent

Dear Sarah, Thank you so much for your kind words and for taking the time to leave us this wonderful 5-star review! It was our pleasure to support you during a challenging time, and we're thrilled that you found the service smooth and professional. We pride ourselves on keeping our clients well-informed and at ease throughout. Best wishes, Williams & Goodwin - The Holyhead team.

5.00 /5

I've rented the property through Williams and Goodwin, and I must say, the entire staff has been incredibly helpful and professional throughout my tenancy. Specifically, Mr. Anton stands out for his exceptional assistance with maintenance inquiries. Overall, a highly commendable experience with the team at Williams and Goodwin.

Reply from agent

We're absolutely thrilled to read your wonderful review! It's always a pleasure to hear that our team's dedication to providing top-notch service has made a positive impact on your tenancy experience. Anton, in particular, will be chuffed to bits to know that his efforts in assisting with maintenance queries have not gone unnoticed. It's fantastic to know that we've hit the mark with you.

5.00 /5
14.12.2023
Williams and Goodwin review

The Holyhead branch provided an excell service. The staff were polite, pleasant and very professional. I felt that i was provided with good advice, guidance and support by the branch team. I was confident that the sale of the property was conducted in my best interest as a client. I would most definitely use Williams and Goodwin again in the future and I would highly recommend them to anyone buying or selling a property.

Reply from agent

Thank you for the 5 star review Jamie. We are pleased to read that your experience with our Holyhead branch was positive. We are dedicated to providing excellent customer service and we are glad that our team were able to meet your expectations. Thank you for your recommendation and we look forward to assisting you with future services.

Contact details
Sales Phone:

01407 760500

Sales Email:

holyhead@tppuk.com

Lettings Phone:

01407 760500

Lettings Email:

holyhead@tppuk.com

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 16:00
Address

1 & 2 Market Buildings, Stanley Street, Holyhead, Anglesey, LL65 1HH, Wales, UK, LL65

About

Leading the Way in Estate Agency: With a remarkable legacy spanning approaching 40 years, Melfyn N Williams and Tim Goodwin have consistently been at the helm of estate agency in their area. They've masterfully blended the convenience of online estate and letting agency with the tangible benefits of high street offices in prime locations. As a company, we hold immense pride in being an integral part of the community we serve. Our dedication and expertise have been acknowledged repeatedly, earning us the distinction of being the leading estate agency, letting agents and auctioneers not only in Wales but across the UK. Our trophy cabinet boasts over 50 major industry awards, a testament to our commitment to excellence. We are the only agency in our area to be handpicked as members of the Guild of Professional Estate Agents, connecting us with approximately 800 offices nationwide. Our mission is simple – to deliver an unrivalled experience in the buying, selling, and letting process, while continually seeking ways to enhance the services we offer in Sales, Lettings and Auctions. We invite you to put us to the test. We want you to have high expectations, and we're committed to surpassing them. Our deep-rooted expertise in the local area enables us to provide a comprehensive range of property services tailored to landlords, tenants, property developers and sellers. We're not just about transactions; we're about creating lasting relationships built on trust and exceptional service.

Our team

Melfyn Williams BSc (Hons); MRICS; PPNAEA; FNAVA; CPEA

Matthew Griffin

Branch Manager

Julie Owen

Sales Negotiator

Jamie McInerney

Charlotte Roberts

Kerry Hodgson

Association of Residential Letting Agents
Guild of Professional Estate Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Royal Institution of Chartered Surveyors
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure