We own 2 flats in Brighton & Hove and Sawyer block management look after both buildings for us (size of buildings are between 8 to 10 flats, one Grade 1 listed & 1 in a conservation area). Katie Price is the Senior Block Manager who we mainly all deal with on a regular basis. Katie I believe is the most efficient, professional, attentive, and organised person I have ever come across when using a managing agent. Katie responds very quickly to any communications, she will answer queries outside of working hours and weekends. During the Covid-19 lockdown Katie still provided exceptional service whilst working from home and this gave us reassurance during that challenging period. We really appreciate the hard work that Katie has put into our buildings. I know that sometimes the managing agent role can be very challenging and Katie has always managed to deal with all of our projects and queries in a very professional efficient way. Thank you Katie for doing such a great job. Your hard work is much appreciated. You are a real asset to the Sawyer team. Kind regards SimonPositiveResponsiveness, Professionalism

Moving in to a new place during pandemic can be challenging but dealing with Sawyer & Co Team was a highlight of this experience. I enquiried about property which became unavailable. At this point, agents from other agencies usually finish the conversation, but Grace and Paige from Sawyer & Co suggested different flat which turnt out to be even better. Thank you Sawyer & Co Team for your attention and professionalism.PositiveResponsiveness, Quality, Professionalism

Have been really happy with the service Grace and the team have provided whilst flat hunting. It can be a really dehumanising process renting as a single self employed creative - and I've found at many times I've had noses turned up at me because of it. Grace and the team have been nothing but kind (something I've rarely experienced in twelve years of renting properties!) Can't wait to move into to my new place :)PositiveResponsiveness, Quality, Professionalism, Value

Sawyer & Co have been so helpful during the application process to find a new flat. Both Paige and Grace were incredibly responsive, answering all of our queries in a timely manner.PositiveResponsiveness, Professionalism

Aaron valued our property but Bob dealt with the day to day sales of it. It was a difficult sale as the house had problems in the past which have been resolved but it needed to have a lot more checks and surveys. Bob was really good with all of these keeping everyone informed of what was happening and when and encouraging me when I had given up hope of ever getting to the end of it all. Explaining to me that it all takes time and with covid everything is taking longer. Bob chased up the solicitors and estate agents in the chain and kept me informed of where the delays were. It all worked out well in the end and the sale went through. Thank you to Bob and Aaron for your help and support without which I would have given up months ago and I hope the new residents of my house will be happy there.PositiveResponsiveness, Quality, Professionalism

A tough time in which to sell any place, but both Bob Beaken and John of Sawyers in the Hove branch, came through with vigour and determination to make sure as best we could that the sale of our place went through. Even when our potential purchase broke down with just minutes till exchange, they offered ideas and solutions to help us to reach a decision about our future. Not what we wanted, but all considered, Bob and John made sure that there end of the deal, our sale, was still a good transaction. Great communication, Bob would chase things up regularly and feed back was very prompt. This alone, I cannot thank Bob enough for...not the usual waffle, but straight out detailed facts. Great jobPositiveResponsiveness, Quality, Professionalism

Paige Francoul and the team at Sawyer and Co have been really great for us as tenants and also as people looking to buy. Paige in particular has gone out of her way to be helpful, responsive and generally a welcome change from the feeling of being put through a process that we have received from other agents during this crazy period. Thankyou!! highly recommended.PositiveResponsiveness, Professionalism

Sawher & Co have managed our house for around 8 years and it has been a seamless experience. Contrary to many letting agents they are very professional, don't let things slip and keep the landlord informed. So we're very happy customers and will be staying put!PositiveResponsiveness, Quality, Professionalism

We’ve been renting with Sawyer&co for more than half a year, and are happy with the service. We’ve had a couple of little issues at our place due to recent renovations, and Sawyer&co were quick to respond and sort. We’ve been communicating with Paige, Spyros and Tracey.PositiveResponsiveness, Professionalism

I bought a flat through Sawyer & Co, especially during Covid it became very complicated and long winded. Initially I was upset that the agent was chasing the process, but I could understand that he was also protecting the seller, his client. As the time progressed, John White has been exceptional, helpful and also proactive which I was grateful for. At one stage I thought the sale would not go through, but it did... Dear John thank you for the exceptional service, your patience and positive attitude... it was very helpful especially during Covid when everything was a challenge in itself.PositiveResponsiveness, Quality, Professionalism