Dear students, Please be careful before renting through Whitegates. Although they have some good properties, thanks to their Sales effort, some of their customer service employees are very much rude and arrogant as if the international students are the slum dwellers and we have to be pamper them for a piece of apartment or room... It's a gutted experience overall. Especially, there is an employee named Sharon, she's very rude and disrespectful to me, perhaps, because I am an international student. Only because of her behaviour, I have decided to move out of Huddersfield, and in the process of rented house from the Linley and Simpson estate agent (at least they are respectful to students coming from diverse background). Dear Whitegates you stay with your arrogance attitude while I wish to live with my dignity. Thank you.

Awful place. Avoid at all costs. Do not care about their tenants and are poor at sorting any repairs - even ones that are a heath and safety risk response: unfortunately at the time of any issues you are not bothered, only when you receive a review do you seem slightly interested

Honestly some of the most rude & condescending people I’ve ever had the misfortune of dealing with. I don’t know how they manage to hire the rudest people cos it’s more than just one person. Seriously if you have a chance to go with another agency DO IT! You will regret being stuck with these

Dear students, Please be careful before renting through Whitegates. Although they have some good properties, thanks to their Sales effort, some of their customer service employees are very much rude and arrogant as if the international students are the slum dwellers and we have to be pamper them for a piece of apartment or room... It's a gutted experience overall. Especially, there is an employee named Sharon, she's very rude and disrespectful to me, perhaps, because I am an international student. Only because of her behaviour, I have decided to move out of Huddersfield, and in the process of rented house from the Linley and Simpson estate agent (at least they are respectful to students coming from diverse background). Dear Whitegates you stay with your arrogance attitude while I wish to live with my dignity. Thank you.

The worst letting agency I ever had to deal. They gave me the flat very dirty, took me 2 days to clean it. At the end of tenacy I left the house cleaned out of respect for landlady who was woderful, but this shameless agency knock off £96 from my bond for cleaning....what a joke? Which cleaning? I asked to see the cleaning bill..of course I never received it, and they were forced to give me the bond back in full 🤣🤣 Even 1 star is too much for them....the only thing they want is to eat money....especially if you are a student and no power to defend yourself

Dear Sherrie, We are sorry to see that you aren't happy with our service, as you did not leave a comment I'm unsure of how we can help. If you would like to email us at huddersfieldlettings@whitegates.co.uk we would be happy to discuss any matters further with you. Kind regards Whitegates Huddersfield & Brighouse

The worst letting agency I ever had to deal. They gave me the flat very dirty, took me 2 days to clean it. At the end of tenacy I left the house cleaned out of respect for landlady who was woderful, but this shameless agency knock off £96 from my bond for cleaning....what a joke? Which cleaning? I asked to see the cleaning bill..of course I never received it, and they were forced to give me the bond back in full 🤣🤣 Even 1 star is too much for them....the only thing they want is to eat money....especially if you are a student and no power to defend yourself

Sooo unprofessional. These are just few examples of how they provide me the house and they refused to clean it and told me you can leave it like that when you left and they didn't cancel the agreement.at the end of the tenancy they took 1/5 of my deposit as cleaning cost which was absolutely unacceptable but I paid to just cut my contact with them. Not only happened to me , also three other my friends had the same experience. BE CAREFUL WITH THIS AGENCY ***** DO NOT RENT OR BUY YOUR PROPERTY FROM HERE**NegativeResponsiveness, Quality, Professionalism, Value