Very impressed with level of communication. We were always contacted by email,or phone to advise us of viewings or offers. We would particularly like to thank Megan Adams for her professional approach and her negotiating skills to secure us a successful outcome. We were also impressed with Amie Lynch who valued our property. Both ladies are a credit to Sarah Mains.PositiveResponsiveness, Quality, Professionalism, Value

We have just bought our first house through Sarah Mains and cannot fault the service that Donna Bell (Jesmond Office) provided from start to finish. Donna was always available to take our calls or respond to emails within a matter of hours and was so helpful in sorting out any issues that were holding up the sale. We were very impressed with the service provided, thank you for making the process so smooth for us!PositiveResponsiveness, Professionalism

We had a great experience selling our house through Sarahmains and we are especially impressed with the professionalism of Megan Adams who has been our sales negotiator from Newcastle branch. She has been super efficient and helpful, providing us with quick responses, regular check in and professional advices. We had our offers within a day and sold our house within a week. We want to thank Megan and also our valuer Amie who has been great too! :)PositiveResponsiveness, Quality, Professionalism

We recently completed on our house move and Donna Bell at Sarah Mains was our point of contact throughout the purchase. She was an absolute pleasure to deal with from start to finish, and made such a stressful situation, that little bit easier. She kept us informed at every stage and helped us to chase solicitors along the way. No question or problem was an issue for Donna. She always returned calls and was an excellent middle man between ourselves and our seller. I could not recommend her enough and if we ever choose to sell, we wouldn't hesitate to use Sarah Mains to represent us. Thank you so much!PositiveResponsiveness, Quality, Professionalism

I cannot fault this agency. From my valuation with Claire Wharton and amazing photography from Amanda, then throughout the sale, they have been hugely professional but must importantly very personable and caring in their whole approach. A massive thank you to Donna Bell from the sales progression team who is a credit to this company. She has been consistently on the ball and always updating me and keeping me calm through a very emotional house move. I have never had such a hassle free and easy sale before. Will always recommend Sarah Mains for selling and buying.PositiveResponsiveness, Quality, Professionalism, Value

Great service and vey helpful

Very professional. Good communication. Friendly and helpful staff. Would recommend.