What an excellent customer experience - my wife and I are looking to move for the first time in over 25 years and the team at Jones Robinson have been amazing thus far in helping us identify and find suitable properties. Special thanks to Kay and Carrie in Lambourn who have arranged our viewings this weekend and for all the information provided during the viewing (well prepared). We are having a similar experience with the other offices in Newbury and Didcot as well so its nice to see and deal with a company that doesn't just talk but actually delivers good customer care. I should also mention their marketing as well as the videos of the properties they are marketing are both professional and informative and unlike some other estate agents I have seen where they just seem to loop all the pictures together and purport it as a video.

The team at Jones Robinson at Lambourn were fantastic helping us to buy our new home in Hungerford. Their patience, knowledge of the area and general friendliness were a breath of fresh air and I'd recommend them to anyone looking to buy their new home.

Would like to highly recommend the team ( Jo, Toyah, Kay and Carrie) at the Jones Robinson branch in lambourn for all their support in buying our dream home in Lambourn. From viewing houses to exchange, the team kept communications lines opens and frequent as they checked up on us and updated us on a weekly basis throughout the process. That gave us comfort weekly and eased off any worries we had. Any questions we had they would answer promptly.The team also recommended solicitors for us to use and we believe this strategy helped us to have a smooth transition. The process was quicker than we expected and we believe it’s because of the efficiency of the team and the lawyers everything worked out well. We will be home for Christmas. Thank you

The Lambourn team were great throughout the process of buying our first home. When viewing the house they had all the information you could ask for, including talking to neighbours to give you a better feel of the area. They continued to go above and beyond once we agreed to buy the property, giving us weekly updates and chasing solicitors on both sides when necessary to help the sale run smoothly. We really appreciate all your help Jo, Toyah, Kay & Carrie!

I can not recommend Jones Robinson Lambourn highly enough. Jo, Toyah, Kay and Carrie are all so friendly yet very professional and their combined knowledge of the property market especially in the local area is second to none. They truly went out of their way to help in anyway they could with our recent property purchase. We had been looking for a property for a while and because we were set on just one small area it was a challenge finding what we needed but the team got in touch to arrange a viewing as soon as they had a property matching our criteria and I’m so glad to say it fitted the bill. The weekly updates keeping us in the loop to make sure we knew exactly what was happening was invaluable. Their proactive approach meant that the sale flew through in no time. It has been a total pleasure dealing with all the team and will be definitely recommending them to anyone looking for an estate agent.

The team at Lambourn are, without a doubt, amazing. I can’t recommend them enough! Starting with Kay who identified the house as a good match for us (after a number of years looking for the right house). To Carry who was so helpful when showing us round (even though we had been before), to the outstanding Toya! Toya was the most amazing person at keeping us informed on a weekly basis where everything was in the process. She had such a great handle on exactly what was going on. We can’t thank the team enough and would highly recommend them.

The care and attention shown by the Lambourn office of Jones Robinson during the sale of my parents house was exceptional. From the moment we issued our instructions to the completion of the sale we received very regular updates always in a cheerful and professional manner. Nothing was too much for their team. Are you selling a house? Please certainly consider Jones Robinson Lambourn office.

We were very impressed with the level of service we received from the team at Jones Robinson on the recent sale of our property. Our brief was that we required minimal interruption and disturbance to our lives, and boy did they deliver! Every person we interacted with was friendly, professional and knowledgable, and we felt very well-informed and looked after during the whole process. Toyah deserves a special mention and is an absolute legend. Thanks everyone!

The whole team at the Lambourn office - Jo, Toyah, Kay and Carrie - were fantastic throughout the whole house selling experience. All phone calls were returned, all questions answered and nothing was too much trouble. This is the first time we haven’t had to keep chasing the lawyers, thanks to Toyah. Professional service from beginning to end. The photos and video were great. We would definitely use them again.

Very pleased with the professional and helpful customer service we received during our home purchase with Jones Robinson Estate Agents at Lambourn office. Just want to say huge thank you to all the staff; Jo, Toyah, Kay and Carrie for their excellent work to help us buying our dream home. Highly recommended. THANK YOU JONES ROBINSON :-)