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Base Property Specialists

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
27.02.2017
5.00 /5
27.02.2017
5.00 /5
01.02.2017

Lovely people to deal with very helpful

5.00 /5

Base have embraced the needs of both tenant and landlord and work tirelessly to serve both. I would definately recommend them.

Reply from agent

James, thanks for taking the time to post this fab review. It's great to have Landlords who understand the value in an agent that cares for Landlords and Tenants alike.

5.00 /5

I have rented the same property through base for around 5 years now and have always been impressed with their hands on approach and excellent customer service, however in the past 12 months they have excelled themselves in particularly Andy Tucknott. Being on hand after having to temporally vacate the property last year, due to redecoration following a leak to literary saving last Christmas, when the fridge broke a few days before. Resolving any issues raised, whether large or small with professionalism and a understanding of the tenants needs. Well done Base.

Reply from agent

Daniel, thanks ever so much for taking the time to write such a fantastc review. We love great Tenants and you definitely tick that box! It is amazing to see that we have not only maintained, but improved, your impression of our company over a 5 year period- I dont think there are many agents that can boast this!

5.00 /5

What I liked the most - it was honesty and fast work. Usually agencies are not honest with you, if they are not happy with your offer or they found someone else, the stop picking the phone, avoid contact etc. With Base Properties everything went smoothly. We were interested in property and we wanted to make a deal and move in as soon as possible. And we did. Cooperation was excellent, agents friendly and patient, explained everything to us and helped a lot when we faced some problems with the agreement. When we have minor inconveniences, Base Properties always listen to us and fix whenever there is something we need to be fixed. We are satisfied and happy so far. Thank you, Base Properties.

Reply from agent

Dear Magdalena- thank you ever so much for taking the time to write such an amazing review. It's always nice to see that our hard work and high standards do not go unnoticed! We trust you will be very happy in your new home.

5.00 /5

Great agency. Very professional attitude, excellent service.

Reply from agent

Maxim thanks for taking the time to post a review, delighted to hear you were happy with our service.

5.00 /5

So helpful. Never had moving experience like it. They do all the hard work and take the hassle out of moving.

Reply from agent

James- with moving ranked as one of life's most stressful experiences, it is a delight to hear that we have managed to truly transform this process. Many thanks for such kind words.

5.00 /5

Since we changed to Base to manage our property four years ago, we have been extremely impressed with their professionalism through some challenging issues. Kristjan, An and Andy have worked above and beyond - always very efficient, responsive and communicative we have been very happy and confident that our house is in good hands. Recommend them most highly. Thanks

Reply from agent

Many thanks Stephen for writing such a lovely review and delighted that we continue to impress by going above and beyond as, indeed, we always intend to.

5.00 /5

I was initially impressed by the advice offered by An when checking out which letting agent to use, she not only offered plenty of information about Base services but also other impartial advice about letting in general. Having since been with Base from April 2014, I have also been impressed by the maintenance service given by Andy - prompt communication and resolution of issues, which has given me peace of mind that the flat is being well-maintained whilst I am abroad. Very satisfied with my choice of letting agent and would be very confident recommending them to anyone.

Reply from agent

Hi Sarah- thanks for taking the time to write a lovely review and delighted we continue to impress in all areas! We are working had to keep getting better.

Contact details
Sales Phone:

020 7033 1901

Sales Email:

info@baseps.co.uk

Lettings Email:

info@baseps.co.uk

Opening hours

Unknown

Address

3 Garden Walk, London, EC2A 3EQ, UK, EC2A

About

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