An absolute nightmare for tenants. Tried to push us into a higher rent contract even as heating and plumbing in the property were repeatedly failing. Boiler failed 6 times before they pushed the landlord to replace it, resulting in about a week without hot water in winter. Refused to compensate us by discounting rent. I have lived in a property they manage for only 6 months and am seriously considering moving solely based on the unending frustration of dealing with them. Avoid!