So, I was frustrated and stressed out by not finding a place to live before my tenancy ends, until I met this agent called Sarah Twiner. At first, when I called, the response was as usual, just a simple "no, this property has already been let." But then, she followed up with a new property that I haven't seen, and on paper it meets most of my critirias. She also mention that this place and the picture shown online isn't that much of a different, and I trusted her. Since I was quite desperate to find a place so I was quite worried about having to live in a place without viewing it, so I put my faith on Sarah and hope for the best. When everything goes smoothly and just correctly, somehow I felt like being I'm being lied to, so I thought I'd book a viewing and see what is that place looks like. You never know, sometimes you will have to trust your gut and the agent's words. It turns out the flat that I thought it would be not good, is actually way better then I thought, and beside that, every thing is professionally cleaned and have a good lighting as well. I am so glad that, I have Sarah on my side for this property, because I wouldn't have been fully trusted anyone who works as an estate agent. And I'd like to also mention Lauren Hurley, she helps me through the process of renting the property, and handled everytning that needs to be done. I am really grateful that I have encountered these two wonder agents. Anyways, here's just my experience.

Jason was just the best! He took on all of my requirements and made sure the sale was agreed as early as possible, he didn't waste my time, he communicated clearly after each viewing, he was cheerful and actually cheered me up a few times when I was feeling like the flat would never sell. Jason has an infectious positive attitude, he really works hard and he made me feel well cared for.

Great group of people! Very patient with the misunderstandings I might have during my rental process as I'm moving to the UK from the US

Experience was great, all our questions answered straight away and generally really helpful arranging a viewing and sorting the offer out.

Great service

Very helpful and professional staff and always available to arrange viewings and act as a go-between to ensure the quickest possible move. Jason was particularly helpful, going above and beyond the call of duty.

very helpful agentPositiveResponsiveness, Quality, Professionalism, Value

Very friendly and professional estate agency offering fantastic customer service. Would highly recommend.PositiveProfessionalism, Value