I had a really smooth and positive experience renting my apartment through JLL, thanks to both Xav Hastings and Joanna. Xav was fantastic from the very beginning — he took the video of the property, was super responsive, and took the time to introduce me through the property clearly. He made the whole initial process feel easy and stress-free, and I really appreciated his friendly and professional approach. Once the paperwork stage came around, Joanna took over seamlessly. She handled all the contracts, payment confirmations, and final steps with great efficiency and attention to detail. She was always quick to respond whenever I had questions, which gave me real peace of mind leading up to move-in day.

Xav was fantastic throughout the whole process of finding my apartment in Thames City, Nine Elms. He was professional, responsive, and genuinely helpful from start to finish. He understood exactly what I was looking for and made the whole search and renting process smooth and straightforward. Communication was always quick and clear, and he was happy to answer any questions I had along the way. I’m really happy with the apartment and would definitely recommend Xav to anyone looking for a place in London. Thanks again, Xav!

We had a great experience with JLL Nine Elms. They were extremely helpful throughout the whole process, always responsive and patient in answering all of our questions. Everything was explained clearly, which made the process much easier for us. We really appreciate all the help and support we received. Highly recommend!

I had a great experience with Siobhan and Joanna. They were both incredibly helpful, friendly, and professional throughout the whole process. They made everything easy and were always happy to assist with any questions or requests. I really appreciate their excellent service and would highly recommend them. Thank you both!

Great service helpful team , Johanna and Xav have been very helpful

Excellent experience renting with JLL. My husband and I needed to find an apartment in central London in a short period of time. Xavier was super attentive, responsive and diligent to identify an apartment which met all of our requirements and to steward the rental referencing and closure process. Would highly recommend!

Steph and Xavier were very helpful for me to look for the flat and move in smoothly

Really love this agency! I’ve been working with Xav and he was great at finding properties that truly matched what I was looking for. Highly recommend!

Michaela made selling my house amazingly stress free. She updated me as often as she could and was incredibly helpful.

Exceptional service and an overall great experience renting my apartment through JLL. Charlie was extremely helpful, kind and professional from day one. He made the whole process feel smooth and reassuring, with clear communication, quick responses and genuine care throughout. He was always happy to answer my questions and went above and beyond to make sure everything was handled properly. Joanna was also very helpful and supportive with everything leading up to the move, making sure the final steps were clear and well organised. I’m very grateful to Charlie, Joanna, and the JLL team for their hard work and dedication. Thank you for helping me find my new home!