I needed a place in London for a couple of months and finding a good place, where you want that is not overly expensive can be arduous task in the capital. However, London Shared made it all very seamless and found me a very nice room in a house in Chiswick, conveniently located for many things and a couple of tube stops from Richmond, which is one of my favourite surrounding places. The on-boarding process was super-efficient and everything was done online and paperless. Within a day, I had picked up my keys and had settled in my new place. I enjoyed my stay and London Shared were always very professional, amiable and responsive to any needs. Most things were clarified upfront, but what I also appreciated was the personal touch where ambiguous matters could be discussed with the arrival to a common understanding. The only cons I would say is that communication amongst the housemates themselves was not always that effective since we really didn't know each other that well nor got much time to interact. This was at times awkward, as in any house you live with other people, there are going to be issues which you need to deal with as a group. Cleaning and noise are probably the two most common issues and that was the case here as well. The house was immaculate after the weekly cleaner left, but within a couple of days that was no longer the case. It would be harsh to place this on London Shared, but perhaps if they could find a way to facilitate regular house communication and not assume that strangers are going to be able to deal with communal issues among themselves then that would certainly be a welcome improvement. All in all, my testament to the service is that should I need to rent shared accomodation in London again, London Shared would be my first port of call.