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Lovelle - Louth Lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
3.00 /5
Reply from agent

Thank you for taking the time to review us. We would love to hear from you to discuss how we could improve our rating to 5*

3.00 /5

Quite a good letting agency their accounts department is a bit disjointed been based in Grimsby and does not seem to me as very well with Louth branch

2.00 /5

Brought a property through Lovelle Louth what they advertise is not necessarily what you get they certainly know how to hype it up

2.00 /5

Definitely not the best agent in Lincolnshire!

Reply from agent

Hi Lucy, thank you for taking time to reviews us. Reviews play an important role in our ongoing staff training, to help me understand the reason for your low review can you please explain which service you engaged with at the Louth branch.

1.00 /5

Rude staff don’t do repairs in a hurry all for there landlords 0/10 go somewhere else

Reply from agent

David, I am sorry to hear about your recent experience, however this is the google account for the residential sales office not the lettings department.

1.00 /5

So I was a customer to Lovelle for 5 years +, at one time they were very good but since the takeover they could not be worse. Multiple issues and quieres ignored and glossed over. Towards the end of my business with them I put in a formal complaint because I believe the way they acted was wrong and no one paying this company to look after a property should receive such service. That was on the 1st of August 2022. At the time of writing this 29/8/22 I have not even received acknowledgemet of my complaint. Disgusting company that deserve nobody's business.

1.00 /5

Arranged a viewing but cancelled it having called me wrong name and got the wrong time. Wouldn't discuss offer and hung up.

Reply from agent

Mr Grace, I understand your disappointment and inconvenience, having your viewing cancelled. As I explained in my email we had received multiple offers over the asking price on the property and our clients decision was to cease further viewings. I sincerely wish you the greatest success in purchasing a property in our area, in the very near future.

1.00 /5

Rude staff. Would not recommend them at all.

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4 Cornmarket, Louth, Lincolnshire, LN11 9PY, UK

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