Richard kept me up to date at all times and I would have no hesitation in using Ryder & Dutton again in the future!

Second time I’ve used Sarah Morgan and I honestly wouldn’t go else where, absolute delight and very professional along with Anne. couldn’t fault them, they made me feel very at ease, a true pleasure, would recommend highly 😊 …

Many thanks to Holly & the team at Ryder & Dutton , Middleton. Helpful & professional throughout, making the sale of our family home as stress free as possible.

Absolutely amazing experience! Ann has kept us up to date with everything that has been going on with our new mortgage and has made sure all the information and all the paperwork end up coming to us before we know it!

We have been most impressed with Ryder & Dutton with the sale / purchase of a property in Middleton, special thanks to Lisa who handled everything quickly & professionally.

Applying for a mortgage can be daunting as most people know, but because I’ve left it relatively late in life at 54, and because I have had completely contradictory ‘advice’ from work colleagues, friends and relatives, I assumed that applying for a mortgage as a ‘first time buyer’ was going to be even more of a minefield than it would normally be. I shouldn’t have worried. From my initial, tentative phone enquiry right up to and including the mortgage provider’s official ‘green lighting’ of my application, every step of the way has been stress-free thanks to the hard work, dedication and professionalism of both (Rebecca) Becky Taylor and Sarah Morgan, who work for the Mortgage Advice Bureau and are based at Ryder & Dutton’s Middleton Branch. All of the steps and processes that are involved in applying for a mortgage, including potential pit-falls what is considered ‘good practice’, have been explained to me with minimal (and off-putting!) industry speak, in a logical and cliché-free manner; and where appropriate clear and concise flow diagrams were used. In fact, the whole process of buying a house/ flat was boiled down to a sheet of A4 paper! Each aspect of the process was then dealt with separately and ‘fleshed -out’ as-and-when needed, so it was easy to discern how one process directly affects the other. After each meeting I knew exactly what steps to take next, who would be contacting me and exactly what they would require – wage slips, ID, bank statements etc. Even when there was a protracted wait due to the lender having a backlog, I was advised by both email and ‘phone call (at least once a week) exactly where my mortgage application was up to. It’s comforting to have someone tell you that the delay is on the bank’s part as opposed to one worrying unnecessarily that it was because it was down to something that one had neglected to do! At all times both Becky and Sarah have been professional without being overly formal, personable and they both clearly like to help people – this is actually quite a difficult ‘balancing act’ to get right. I am someone who works in a customer-facing role and is involved in driving and maintaining time-critical processes, so I like to think I know what I’m talking about. Excellent customer service! If it were possible to give an eleven out of ten here as opposed to five stars then I would have no hesitation in doing so!

We moved our property to R&D from another local agent and there was a noticeable improvement in service. Lisa R was great at keeping us informed, found us a buyer and helped make the sale process nice and simple.

Sarah Morgan and Ann Beech! Two absolute gems, so kind, caring, approachable, understanding, professional, friendly.. the list goes on! We've recommended them to every family and friend that are wanting to get on the property ladder. So happy we came across them. Thank you both for answering my calls, emails and messages even when it was your day off and making the process less stressful. You stars! Mr and Mrs Akram

Everything Richard did for us was beyond our expectations. Kept us well informed with regular phone calls and emails before and after the sale. Would recommend Ryder &Dutton very highly. Mr &Mrs David Rigg.

Sarah and Ann are AMAZING! Friendly, profession and truely fantastic. I would recommend to everybody. Sarah went above and beyond for me and made the process as stress free as possible! Always replies to questions quickly! Honestly can not recommend Sarah and Ann enough. Thank you so very much for all your hard work and professionalism! You have both made my dream of owning my home come true! I will be 100% back in 5 years time. 10/10.