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Houseman Properties

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

As a tenant, I couldn't recommend Houseman Properties enough! Raphael showed me the property. Due to the pandemic, he was very respectful and wore PPE. He spent between 30-45 minutes showing me the property - mostly because I asked a lot of questions! Raphael then (after seeking permission) created a WhatsApp Group between myself, him and Emma. They provided further information and explained each process in detail. If I wasn't sure, I felt comfortable enough to call Emma who was always responsive. I felt that both Emma and Raphael went above and beyond. They were completely professional, honest and approachable. They made this an effortless process and answering 101 questions. I really liked the organised process as well as the communication for each stage. Thank you both again XxPositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you so much for the great review. You have been an absolute pleasure to deal with. Feel free to contact us any time. Emma and I wish you health and happiness in your new home.

5.00 /5

Fantastic response from Rafael Absolutely professional behaviour Strongly recommend 😊PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you for the five star review you were a pleasure to deal with

5.00 /5

We have been private landlords for nearly 30 years. We recently purchased a new flat and asked Houseman properties to find us a tenant. The service we received from day one was excellent. They gave us sound advice on rental expectations and had the property on the market within 48 hours. Their communication was great, and we were kept well informed of the level of interest and viewings. When a tenant was found the paperwork was extremely professionally managed and they rightly ensured that all compliance certificates were available. We were delighted to receive an email from our new tenant saying how happy she had been with Emma and Raphael and the service she had received. We would happily recommend Houseman Properties to any landlord looking to work with a highly experienced company who deliver great service to them and their tenants.PositiveProfessionalism

Reply from agent

Thank you for the excellent review. It's great working with professional landlords.

5.00 /5

Big is not always beautiful. In the case of Estate and letting agents, the people one deals with make all the difference. I have worked with Houseman Properties on several occasions. Their personalised approach is only enhanced by their judicious use of technology which helps Emma and Raphael punch well above their weight. Well done both!PositiveResponsiveness, Professionalism

Reply from agent

Thank you for the excellent review it’s always a pleasure to work with you.

5.00 /5

I have been working with Houseman Properties for 3 years,he has very happy Landlords and tenants. They are very efficient and diligent.

Reply from agent

Thank you

5.00 /5

Houseman Properties are always very easy to deal with and I am instructed by Houseman because I know they will be there to to help rather than hinder the process and help make it less stressful for everyone involved

Reply from agent

Coming from a solicitor that is absolutely awesome thank you so much Gillian. It’s always a pleasure to work with you.

5.00 /5

Raphael and Emma Phillips are both very efficient and professional, thank you very much for accepting us, we’re both enjoying the place, the flat of course, it’s very quiet here unlike the previous flat.

Reply from agent

Thank you for your review. You have been a pleasure to deal with we wish you happiness in your new home.

5.00 /5
12.02.2021
Thank you for everything...

Dear Raphael & Emma, Houseman Homes I’ve known you both for several years and we’ve worked together on many occasions which I thank you for. In this time, you’ve sold mums house and this time round a house on behalf of my mother-in-law. 2020 was a challenge for many and during lockdown we had to move Lauren’s nan into full time care. It was a real tough time for all. We put Daphne’s house on the market to afford the full-time care and she unfortunately passed away. 93 years old and I’m pretty sure she wanted to kick my arse. You guys were absolutely first class. From advising us all on not taking certain offers, advising buyers on future planning permission to avoid time wasters, and handling the family during their loss. All of this as well as keeping the buyers informed throughout the probate. Thank you both for this above and beyond service. For taking care of the family home in a professional and personal way, achieving a fantastic price and looking after everyone. You guys were immense. Thank you! All the best Andrew Black

Reply from agent

Thank you for the excellent review. It was a very difficult situation however we will make the best of it and got the best result.

5.00 /5

Raphael and Emma run a highly professional service and respond swiftly to calls and emails. Very pleasant to deal with and would recommend them to friends and family.

Reply from agent

Thank you for the excellent review it was a pleasure to help you find a suitable home. Emma and I wish you health and happiness.

5.00 /5

Very helpful estate agency, fast problem solving in every occasion. Very satisfed

Reply from agent

Thank you for the feedback.

Contact details
Sales Phone:

0203 544 1561

Lettings Phone:

0203 544 1561

Lettings Email:

raphael@housemanhomes.co.uk

Opening hours

Unknown

Address

Concorde House, , Grenville Place, Mill Hill, London, NW7 3SA, London, UK, NW7

With over 30 years-worth of expertise we’re able to advise you on just about everything from location to decor and insurance - we’ve got you covered! As a family run agency we care most about making sure everyone has a positive experience, whether that’s finding the right tenant for our landlords, settling our tenants into comfortable and attractive accommodation or finding the best buyer for your property. Our wealth of experience can help you deal with disruptive tenants, find the right trades people for refurbishments and our online systems handle all the required paperwork and maintenance issues, so tap into our knowledge and expertise. Please read some of our reviews and see why we’re rated so highly by our tenants and landlords.

Our team

Raphael Phillips

Partner

Raphael Phillips

Emma Phillips

Safeagent
Trading Standards
Residential Sales Redress Scheme and OFT Approved Code
onthemarket
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure

No awards information available