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Michael Anthony

A selection of reviews/testimonials by highest rating
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1.00 /5

Rude and condescending on the phone when questioning my annual income. Perhaps my youthful voice? To the response: I’m very aware of the process as I’ve been renting for many years now. I have no qualms about answering the necessary questions needed prior to arranging viewings, seeking other potential properties etc. It was the assumption in the woman’s voice that I couldn’t possibly earn £40k+ a year with her long pauses, giggling and her quite literally asking me “do you even earn anywhere near that?” This was after her asking me for my name, so I’m not sure how she came up with such a sudden assumption. I don’t fancy wasting my own time trying to arrange viewings for properties I can’t afford. I’m looking for a home, not a prank call. Many thanks.

Reply from agent

Hi Nina, thank you for your feedback and we are sorry to hear that you felt you did not receive the level of service from us that we strive to deliver. We do have to pre-qualify all prospective tenants who show interest in our properties in order to ensure they will meet the referencing criteria. This does involve questions about your financial situation and earnings. We are sorry if this caused any offence as this was not our intention and we hope you understand the reasons behind our questions.

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Sovereign Court, 209 Witan Gate, Milton Keynes, Buckinghamshire, MK9 2HP, South East, UK, MK9

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