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1.00 /5

Random and unrequested For Sale upright board appears on one's driveway. We call the office to ask for this to be removed - no reply to voicemail. Walk into office to raise the issue instead. The generic polyester suits blame the company that mounts the boards for the error, but do not bother to demand their subcontractor to remove the sign with urgency. Stating that they themselves will refuse to walk 4 min. and remove it, presumably from being lacking in the masculinity department. Poor public-facing service and another example in the low standards on the English high street. Your author delivered it back to them.

review by Gregory Bryant

Reply from agent

Mr Bryant, firstly I would like to address your reference to a person’s masculinity, this is incredibly inappropriate and has no place in society or on a public forum when personally attacking someone and in essence is discrimination and totally unacceptable. In regards to your complaint, once again, apologies for any inconvenience this may have caused you both, however Goodfellows had asked the company that we employ to carry out our board movements to erect a for sale board at the correct property as our internal records show (you are both more than welcome to come in to the office and evidence this for yourselves). Regrettably, the company through nothing other than human error erected the board at the same number in the very next parallel road (hence the coincidental error). Following your wife’s initial visit to the office, during which it was advised to us that the removal of the board would require “tools”, which she claimed not to have, we also referenced that being an office based job, we do not have “tools” either but we shall of course send the request through to the company to return to the address and went on to explain that depending on how long ago the board had been erected and where the driver was now located, that this may be tomorrow at the very latest. We proceeded to do exactly that, however this proved not to be necessary as approximately 20 minutes later you visited the office, this time with the board in hand and proceeded to aggressively throw it in to the office. Kind regards Goodfellows Morden.

1.00 /5

Worst estate agent that I have ever liaised with. Before we decided to rent the flat they overpromised many thing such as: redecorating and fixing the wall full of mould. For 1 year they have been sending different people/companies to "fix" the problem - nothing happened. Closer to end of the contact they just said they want us to move out.

review by Izabela Hassanali

1.00 /5

Asked me to come for a 4:00pm viewing. It’s 4:30 and no sign of the agent. There are people queuing for a single flat.

review by Rokevh

1.00 /5

I have a very bad experience. I wrote an e-mail about arranging to view the property but they never replied to me.

review by Greg Cywinski

1.00 /5

THE WORST AGENCY EVER!!! My daughter and friends rented through this agency and there has been grief every step of the way. Bradley lies. He gave them a moving in date but kept putting off issuing the contract saying he had so many other more contracts to issue first but not to worry but because they would definitely move in on the set date. They all gave notice at their current accommodation and then Bradley changed the date at the last minute. Bradley stated in an email what would be in the house and is now trying to disown that. When they moved in the agency couldn't provide them with the appropriate codes. This company is an absolute joke. DO NOT TRUST THEM

review by Allison

1.00 /5

review by Shaiza Sameer

1.00 /5

review by R G

1.00 /5

review by Rana Shwani

1.00 /5

review by eder luiz

1.00 /5

THE WORST AGENCY EVER!!! My daughter and friends rented through this agency and there has been grief every step of the way. Bradley lies. He gave them a moving in date but kept putting off issuing the contract saying he had so many other more contracts to issue first but not to worry but because they would definitely move in on the set date. They all gave notice at their current accommodation and then Bradley changed the date at the last minute. Bradley stated in an email what would be in the house and is now trying to disown that. When they moved in the agency couldn't provide them with the appropriate codes. This company is an absolute joke. DO NOT TRUST THEM

review by Allison Cronnelly

Goodfellows Estate Agents - Morden

Goodfellows Estate Agents - Morden

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