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Martin & Co Oxford

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5
Reply from agent

Karl, Thank you for providing a review. I'd welcome your comments on what we could have done to rasie our performance to a 5-star level. Kind regards, Bill

4.00 /5

This is a great agency with affordable good quality properties for rent. However, they could be more on top of their game by communicating better with each other as tenancy stages progress. The transition process from booking through to … More

Reply from agent

Jenny, thank you so much for this considered feedback. I' sorry that we have felt like a silo'd organisation. Since your feedback we have adopted a common software tool that should reduce that impression, and I will be interested to see if you notice a difference next time we work together.

4.00 /5

I just rent a property with Martin & Co in Oxford. The branch is fine, just it seems to me that they do not have enough staff in the busiest time. They might not check your emails, and you really need to call them again and again to get things sorted. Fortunately, the staff who dealt with my tenancy are professional and nice. Conor helped me with putting an offer and contacting the landlord, and Abi helped me with the referencing and the following steps. Both of them are very responsive, efficient and friendly, which made the process easier and less pressured. Special thanks to Abi, who resolved the issue I encountered with the referencing company immediately when I called her -- Goodlord is not very professional and some of the staff need to improve their common sense, I have to say, compared with my previous experience with another letting agency.

Reply from agent

Thank you for your feedback Zhoulin. There is currently excess demand for the available rental stock in Oxford, so renting is highly competitive. I'm pleased we were able to assist you, and please rest assured we are not under-staffed. Kind regards, Bill

4.00 /5

This is a great agency with affordable good quality properties for rent. However, they could be more on top of their game by communicating better with each other as tenancy stages progress. The transition process from booking through to routine property management runs like a fairly smooth well-oiled machine. And the whole process (apart from handing over the keys) can be done remotely on a mobile phone. The people who work there are polite, professional and well grounded and that is surely the key ingredient to the success of the agency.

Reply from agent

Jenny, thank you so much for this considered feedback. I' sorry that we have felt like a silo'd organisation. Since your feedback we have adopted a common software tool that should reduce that impression, and I will be interested to see if you notice a difference next time we work together.

4.00 /5
Reply from agent

Abolfazl, thank you for taking the time to feedback. What can we improve to achieve a 5-star level of service next time? Kind regards, Bill

4.00 /5

Oussama, thank you for leaving us a review.

4.00 /5
Reply from agent

Oussama, thank you for leaving us a review.

4.00 /5

Polite staff, very helpful.

Reply from agent

Jennifer, thank you for taking the time to leave a review of your experience. If you have any thoughts on how we could have achieved a 5 star rating, I'd be very interested to hear from you. Kind regards, Bill Cooper

Contact details
Sales Phone:

01865 812110

Sales Email:

oxford@martinco.com

Lettings Phone:

01865 812110

Lettings Email:

oxford@martinco.com

Opening hours

Unknown

Address

31 Woodins Way , Oxford, OX1 1HD, UK, OX1

We are an established estate and lettings agent based in central Oxford with a sister branch in Thame. We have been selling, letting and managing properties in and around Oxford for 15 years including in Cowley, Headington, Marston, Summertown, Botley, Central Oxford, Kidlington, Woodstock, Yarnton and Wheatley. We find tenants of all types for landlords, including professionals, academics, post & under-graduate students, and foreign nationals visiting for work and study. Our professional property managers look after landlord properties pre-occupation, during tenancies and post tenancy, ensuring that rent is collected, repairs and maintenance are completed cost-effectively and tenants and landlords are guided through the process when tenancies conclude. We have a reputation for helping homeowners and landlords buy and sell properties, and feedback demonstrates our superior sales support and communication throughout the process. David Rebe is the current Managing Director of Martin & Co in Oxford, and has over two decades of experience in the real estate industry. He acquired Martin & Co Oxford in 2024. His focus is on the continuous refinement of our service offering with a view to constantly optimising the investment returns for our valued clients.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Zoopla

No marketing information available

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