Thiithese people will steel your deposits, making up false reports about the property when they already been told by environmental health that certain properties are unsafe and structurely un safe.. do not rent from these scum bags

The most disorganised, incompetent company that doesn’t care about any of its tenants or house issues. I have been living with rats in my ceiling for 9 months now and even after paying for my own pest control company and telling them I need to be reimbursed they refused. Loose significant amounts of paperwork and act like the tenants haven’t given it to them yet to the point where we get signed and dated photocopies to make sure we cannot be held accountable. Save yourself a lot of stress and DO NOT RENT WITH RMA. I wish I had done the same

Had a viewing booked and it got cancelled 3 days prior to when we actually turned up for our viewing and they never notified us

Extremely irresponsible!

Respond to issues with your properties

3 months after moving into our flat, RMA Properties hasn't addressed issues we raised when moving in and filling out our inventory. • The property's entrance was covered in litter when we moved in – a far different state than that when we viewed the property – this has still not been completely cleared. • It took over a month for lightbulbs to be replaced that were broken when we moved in. • Wires next to the fuse box are still exposed, and their replacement has been "pushed back" as it is "non-essential", so that it will now take over 3 months to get a cover on the box. • Multiple parts of the fridges were broken, and addressed when we moved in, yet still haven't been fixed. All of these issues have be raised over and over again, but are repeatedly "pushed back" due to their maintenance team having too many "urgent issues" at other properties, or they are still seeking approval from the "landlord", who happens to be RMA Investments. It's really shocking that for £500 a month per person, these tasks cannot be completed within a reasonable timeframe. Despite Oxford's near-extortionate housing market, you would still expect far better service than this estate agent has provided.

Terrible organisation at this company, cancelled our appointment and didn't tell us! Then when we finally got to view our houses they didn't have the keys. The estate agent didn't help in anyway, and didn't know about the houses we were looking at

Terrible organisation at this company, cancelled our appointment and didn't tell us! Then when we finally got to view our houses they didn't have the keys. The estate agent didn't help in anyway, and didn't know about the houses we were looking at

They steal students' deposit by adding completely illegitimate fees: the house was a shitplace and they made us paid for the reprinting walls - just crazy thiefs