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FBM Residential Lettings

FBM Residential Lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

As far as my experience with the agent is concerned I have nothing but compliments to share. Anwen was a pleasure to deal with. She was there to greet me, was knowledgeable and honest about the property, patient and understanding of my concerns.

review by Meryl Richardson
5.00 /5

The estate agent, Charlotte Clark, was knowledgeable about the property, its history and the area.

review by Sarah Evans
5.00 /5

Very helpful and knowledgeable.

review by Scott Brockway
5.00 /5

A great experience today with Charlotte. Really helpful and friendly, thank you. Louise Jones

review by David Jones
5.00 /5

Charlotte was very informative about the property we viewed, she was also very helpful in answering the questions we asked, if she didn't know anything she found it out for us and very quickly got back to us with the answer, we were impressed by her professionalism, definitely would recommend FBM!

review by Lynne Cook
5.00 /5

Charlotte accommodated my last minute request to view a property. She was helpful and gave us enough time to fully view the property. Professional and friendly manner.

review by Sarah Appelhans
5.00 /5

We had a really positive experience today with Anwen at Freshwater East. She was very friendly, knowledgeable and helpful. Would highly recommend FBM. Thank you 😀 …

review by Louise Jones
5.00 /5

Good agentsy. Lovely people. 😍 …

review by Julia Freeman
5.00 /5

Donna was super helpful when showing us around the property we viewed. 👍 …

review by Peter Burrows
5.00 /5

The Manager of FBM Charlotte has been very understanding regarding my search as I am trying to secure a property whilst on overseas assignment which brings with it additional strain. Thank you.

review by Ben James
Reply from agent

I'm sorry to see that you left us a one-star review. We appreciate you taking the time to share your thoughts and sincerely apologise for the inconvenience and frustration you experienced during the letting process. Upon reviewing your emails, it appears that you responded to Jane's email on Thursday evening. Grace addressed your email on Friday morning, as Jane is unavailable on Fridays. Unfortunately, by that time, all viewings for Friday were fully booked. We communicated that a viewing—either by yourself, a friend, or a family member—is required before we can consider your application. We understand you’re available to view the property at the beginning of August, and we’re happy to accommodate this. However, please note that the property may be let following the viewings that have already taken place. We have responded to your email, but if there is anything further we can do to assist you or rectify this situation, please do not hesitate to contact us directly. Your feedback significantly impacts our small local business, and we kindly ask you to reconsider. Thank you again for your understanding.

Contact details
Lettings Phone:

+44 1834 849288

Opening hours

Unknown

Address

45-47 Main Street, Pembroke, SA71 4JS, UK, SA71

About

Website:

http://fbm.co.uk

Why use FBM Residential Lettings to let your property We are an Estate and Letting agent with nearly 180 years of experience. The ever growing portfolio of properties we currently manage in the region of 400 properties across Pembrokeshire. FBM Lettings are a leading brand in Pembrokeshire with ARLA (Association of Residential Letting Agents) qualified experienced team. When we manage your property we take the worry out of letting and handle the daily running of your rental property. Accurate Valuation As a local established Letting and Estate Agency we are able to draw on extensive knowledge of local property values and rental figures in Pembrokeshire. All our valuers are NAEA or ARLA qualified, a huge amount of local knowledge and experience take into account the popularity of the area and the approximate distance to local amenities such as shops, schools and transport. Property Management Service Our experienced Residential Lettings team are able to provide a service to all tenants to ensure that any issues or queries that may arise are quickly dealt with, acted on and resolved.

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