A breath of fresh air and most highly recommended for sales and purchases; I only wish we had shifted from other Mutley plain Estate Agents earlier, and who each made a chaotic, bewildering and complete mess of simple tasks. Tom's careful analysis of the market and trends helped decide which of our properties to sell, which ones to let and which ones to keep at a turbulent time in the markets. We were also 'picky' about whom we would sell to, as we would retain freehold interest in the sales and AST landlord interests in the lets (We didn't take the letting service as proportionately too expensive). Emily and Jonathan both rose to the sales challenges extremely well, and sifted out buyers who did not fit. No easy task, but neatly and courteously done, with Emily truly excellent at chasing up through some strangely difficult buyers' solicitors buyer procrastination. Jonathan's enthusiasm was infectious and his professionalism and courtesy in customer care was exemplary (and a pleasure, too). Overall a thoroughly pleasant and decent office, earning high praise and to whom we shall return in the Spring for the next couple of properties to go on the market. We have bought and sold a large number of properties over the years, in various towns, but Martin & Co's performance exceeded them all by a wide margin.