If you are disabled and/or suffer from poor mental health, I would strongly recommend you stay well clear of this company as they'll try pull the wool over your eyes. I sold my house through RHP and was told by their agents that the buyer was a cash buyer and had already sold their house (I have 2 emails confirming this). I also accepted a lower offer on my house as I thought there was no chain and it'd be a quick sale. To my surprise my solicitor informed me that I was part of a chain. RHP only told me about the chain 2 weeks before completion, when the people at the top of the chain started pushing for an exchange date. I never received any sort of explanation/apology from RHP for misleading me.

How to challenge DSS discrimination Find out what you can do if an agent refuses to rent to you just because you get benefits. No DSS policies are unlawful discrimination A 'no DSS' policy is when an agent refuses to rent to anyone who gets universal credit or housing benefit. This could include when agents: refuse to let you view an affordable property won't consider you for a tenancy because you get benefits advertise properties as 'no DSS' or 'working professionals only' The courts have ruled that no DSS policies are unlawful because they indirectly discriminate against women and disabled people. But you can complain to an agent or the Property Ombudsman about no DSS policies, regardless of your sex or disability. FYI

This company is discriminatory. Do not use them. they are breaking the law discriminating against people who are on benefits.

Red hot property promise the world but fail to deliver on all fronts. No customer communication in over 6 months other than an email to thank me for being a previous customer. Responded by telling them I was still a customer and was disappointed by email, told I would be called in a'couple of days' 3 months later nothing. Smiling face to get your money then nothing-atrocious service wish I hadn't spent £400 with them.