Vicky has been an amazing support during the initial stages of offering on a property. She kept me informed at all stages and explained to me exactly what was happening, as it can get confusing!! She has been positive and helpful. She gave me great news of my offer being accepted but was very honest with me too about possible issues that may happen. I would be really happy to work with Vicky again and if I sell my house, I would choose Manning Stainton as my agent.PositiveResponsiveness, Professionalism

Manning Stainton, Pudsey, provided an excellent service to me on the sale of my house and I would recommend using them to anyone thinking of selling their house. The process was easy and slick and the fees were reasonable. When I met with both John Putsman and Charlotte Murrie they were very friendly, approachable and informative. I was very pleased with the photos of my house that John took and the quality of the brochure that he put together and I think as a result my house sold very quickly! Charlotte was great at the sales negotiation side. She looked after me throughout and kept me up to date daily with my sale. She answered all my questions and made me feel at ease! Thank you both for such a fantastic customer service!PositiveResponsiveness, Quality, Professionalism, Value

My experience with Manning Stainton comes off the back of a house buying process with Purplebricks that couldn't have been any worse, and one which contributed to our house sale falling through. Everything happens for a reason though... Having viewed and loved a newly listed property presented by Manning Stainton, my wife and I were filled with excitement over the prospect of owning such a wonderful estate, but were also full of trepidation and pessimism towards the house buying process (as first time buyers). We believed it was to be as dreadful as we'd often heard or read about. Enter Victoria From the moment we first spoke about the viewed property, Vicky demonstrated nothing but understanding with and empathy for my wife and I. Better yet, Vicky trusted that we were serious in our efforts to buy this property and hence went above and beyond to guide us through the offer process, playing a crucial role in us to being the accepted party by the sellers amongst all offers on the table. Vicky's charm, humour, knowledge and care is outstanding. The smallest details have taken up the largest vacancies in my mind but Vicky never ceased to bring me calm, keep me fully informed and make sure our conversations ended with a smile on my face. Most customer service meets an expected, acceptable level. Many go further for their clients, too. However, no single team or employee in my recent memory has delivered more of a positive, enjoyable, almost loving impact in the deployment of their duties than Vicky - and credit should also be given to Vicky's incredible colleagues for whenever they picked up the mantle on her behalf. The massively important, stressful and lifechanging ordeal that is buying a house - a home - has been made worlds easier and more peaceful thanks to Manning Stainton. I couldn't have been luckier and I'll cherish it for decades to come! Thank you!

Charlotte Murrie - Drops the sales act and speaks to you like a normal person, offering honest advice where required. Speedy and diligent in her responses, she demonstrated her knowledge and expertise on many occasions. Keep up the good work.

Vicky was helpful and communicated well throughout the sale of my property. She gave me peace of mind when selling a property that isn't local to me anymore. The rest of the team were professional and courteous also.

Worked with Charlotte Murrie and she was an absolute delight!! Very knowledgeable, prompt responses and guided us through the whole process. Would recommend to anyone!! Thank you!!

Thank you Emma for been honest, compassionate and sharing your knowledge. It took a while to decide to sell our house and you were calm and patient and really helpful. No pushy sales or over friendliness, you just listened and gave us the best advice. After speaking to several agents you win us over with your honesty. Thank you Charlotte. You sold our home after 1 day of viewings, you got us what we wanted and you did everything with a smile on your face. It was refreshing to deal with someone who was both good at their job and enjoyed it too. You were great at communicating, returning calls and spent time to get to know my home and what it could be to any prospective buyers. You spent the day at my home to ensure my home was sold after a day of viewings. Thank you for making our families house move a reality and so stress free. We appreciate all your help advice and hard work. You made us feel like we were your only customer.

Vicky was Friendly and always kept us up to date, plus we got the house so very happy with the service.

Victoria was persistent in respect of the sale of our house which sold for a good price in the end. She provided sound advice to help generate additional interest and attract offers. The rest of the Manning Stainton (Pudsey) were very helpful and frequently in contact. You pay a little bit more but I would say it is worth it.

We went to Manning Stainton at Pudsey on personal recommendation and we had a very positive experience. Vicky was friendly, professional and very supportive throughout the process. Once an offer was accepted on our property Vicky kept in regular contact and gave reassurance. Her positive attitude and genuine interest was invaluable. A pleasure to deal with. Thank you to her and the whole team.