Review of agent selling a property

Ryan has been very efficient and professional in helping us find the property we wanted to buy.

Good value

The team were all friendly and professional and accompanied every viewing. A fair fee for a good service. Ryan was professional at all times and always available to take my calls and answer any questions.

Move Revolution, Paul & Ryan

Must say huge thank you to Paul, Ryan, and Sue for all of your help and efforts. Upon introduction all were courteous and professional and ensured the often stressful business of selling and buying was handled with care and consideration.

Execellent and Informative

I viewed a property in Croydon and was most impressed by the expertise, charm and helpfulness of Ryan who showed us around the property.. Thank you and all good wishes for the future.

Our experience of Move Revolution was mixed . Yes,they sold our house but had huge problems with their communication skills . On one occasion as there was no way to communicate with Purley office , rang main Redhill office to discuss a problem. Unfortunately there was no one free to talk ,asked for call back . This never occurred. Even asked to speak in person to CEO . He never responded. Regarding the actual procedure of the sale up to exchange and completion , feedback and information given was minimal and we had to regularly chase . But when we did exchange someone rang to congratulate us , but why didn't you help ease the process with calls before this time. Disappointed by your ability to support and communicate with your clients .

Left a bad taste

Really upset and disappointed by our experience buying through Move Revolution Crawley. It took two days for our offer to be passed to the seller at the beginning and we didn’t have any response or update for a week- we were chasing them and were about to offer on another property. Once the offer was accepted a sales progression person was assigned to us who contacted almost daily to ask when we would be exchanging- it felt quite aggressive and harassing, we asked on two occasions for the daily emails and calls to stop as there were delays due to Covid, lockdown and Christmas. This just felt unprofessional. We sent them the results from our survey highlighting lots of repairs to share with the seller- we then received an unedited emotional and rude email forwarded by the agent from the seller suggesting we find a new build property and threatening to put the property back on the market. This left a really bad taste and it took our solicitor a while to calm us down. This email never should have been seen by us especially with so many comparable properties on the market. This very nearly cost the agent and the seller this sale. Very stressful and disappointing experience, I wouldn’t recommend or use Move Revolution to buy or sell in future.

Worst agency, never pick up phone, took them 3 weeks to arrange viewing, and 30 minutes before appointment they cancel viewing! Okay, this thing happened, we give another try same exact thing happened!

Moved into my rental property on Saturday fully managed by Move Revolution. It’s now Wednesday and no hot water still and only have a shower. Terrible communication. Landlords don’t waste your money.